Five eCommerce Trends Emerging in 2023

eCommerce Trends

When you run an eCommerce business, staying aware of the latest trends is essential. Knowing what these trends are can help you adjust your approach to running your business in order to help it thrive. From using a fulfillment warehouse to relying on chatbots for customer support, these are some of the top eCommerce trends in the new year.

Chatbots as Customer Support

Did you know that using chatbots for customer support can lead to higher revenue for your eCommerce business? While you might think customers prefer interacting with a live person, many find it easier to use a chatbot for support.

Increased Competition

The number of eCommerce stores continues to grow as new businesses open up and brick-and-mortar stores launch online services. This increased competition makes it more important than ever to focus on customer satisfaction and marketing.

More Online Customers

Although the number of online shops is increasing, so is the number of customers who shop online. This can give you a better chance of attracting more customers and rising above the competition. Figuring out your target audience and finding ways to market your products to them is the key to success for your eCommerce business.

Live Video Shopping

A newer trend involves the use of live streaming for online shopping. How does this work? Businesses show the products they have available and sell them in a live video.

Third-Party Logistics

Third-party logistics (3PL) services can take a number of tasks off your hands. You can depend on these services to fulfill orders for you in a timely manner and handle other tasks that help your business thrive.

If you’re looking for a dependable fulfillment warehouse, please contact Medallion Fulfillment and Logistics. Our services can help your business run smoothly and boost customer satisfaction.

Five Essential Benefits of a 3PL Warehouse for Your Small Business

3PL - Third Party Logistics Diagram

When you’re trying to grow your small business, handling all of the tasks involved in your supply chain can be challenging and time-consuming. The use of third-party logistics (3PL), such as a fulfillment warehouse, can take these tasks off your hands, so you can focus on other aspects of your business. Using 3PL warehouse solutions offers the following benefits for small businesses.

Better Customer Satisfaction

Using a 3PL warehouse means your customers can receive their packages on time. This helps your business build a reputation for being reliable. Timely package shipping and deliveries result in customers who are more satisfied with your business.

Reduced Costs

A 3PL warehouse solution can help your small business save on operating costs and other expenses. Using this type of service means you won’t have to spend money on renting a warehouse, transporting goods, and handling other logistics tasks on your own.

Expanded Markets

Using a 3PL warehouse can make it easier and more cost-effective for your business to expand into new markets. You’ll have greater access to other markets, while saving money on the cost of managing inventory in these markets.

Increased Scalability

When you use 3PL solutions, you’ll have the adjust the use of supply chain resources based on how busy your business currently is. This scalability helps reduce waste when business is slow or quickly meet customer needs when business picks up.

Knowledge and Expertise

Relying on a 3PL warehouse to handle your fulfillment needs means you can depend on their expertise and guidance. They can help you expand into new markets, including overseas markets, while ensuring compliance with international regulations.

If you need a dependable fulfillment warehouse to help your business grow, please contact Medallion Fulfillment and Logistics to learn more about our services.

ECommerce Growth Projections for 2023 to 2026 – What’s in Store

Image of a graph trending up sitting on a hand.

As you adjust your business goals for the new year, knowing what to expect can help. The Global eCommerce Sales Growth Report through 2026 shows promising trends for online businesses. Keep the following news in mind when writing your goals for 2023.

Increased Online Sales

Experts are expecting online sales to increase every year from now until 2026. For 2023, global eCommerce sales are projected to hit $6.3 trillion. Sales are expected to increase to $6.9 trillion in 2024, $7.5 trillion in 2025, and $8.1 trillion in 2026.

The increase of nearly $2 trillion over the next few years is a result of more and more people turning to online stores rather than brick-and-mortar businesses.

Traditional Retail Sales vs. eCommerce Retail Sales

Online retail sales are continuing to take up a larger share of all retail sales on a global scale. As of 2022, online sales accounted for 19.7 percent of retail sales. This is expected to increase to 24 percent by 2026.

With online sales making up nearly a quarter of all sales within a few years, it’s important for eCommerce business owners to make sure they’re prepared.

Boosting Your Online Business

The latest projections for global eCommerce sales mean that it’s time to make adjustments to your own business. This can help you take advantage of the increase in online purchases in order to help your company grow.

With more consumers being comfortable shopping on mobile devices, make sure your online store has processes in place to provide secure transactions. Partnering with a fulfillment warehouse might also be a smart move to make, since this ensures that customers are able to get their orders on time.

Get With Our Fulfillment Experts Today

If you’re looking for a dependable fulfillment warehouse to partner with your business, contact Medallion Fulfillment and Logistics.

Four Tips About Selling On Amazon and the Benefits of 3PL

Consider Medallion Fulfillment & Logistics for your Fulfillment Warehouse

When you have products to sell online, Amazon offers a convenient way to market your products and process sales, but keep in mind that it’s not foolproof. You’ll need to spend time and effort making the most of your Amazon store in order to attract customers and grow your business, which includes exploring third-party logistics (3PL) provider options for fulfillment and shipping. From marketing your goods to using a fulfillment company to meet customer demand, the following tips can help you sell on Amazon.

Build Your Brand

Amazon won’t bring customers to your Amazon shop for you. As the store owner, you’ll need to find ways to drive traffic to your shop. This involves optimizing pages for each product you sell, gathering positive reviews, and earning a reputation for providing outstanding service.

Become a Professional Seller

Anyone can sell products on Amazon, so it’s important to stand out. Registering as a professional seller provides you with a good way to set your online shop apart from individuals who are selling similar products. When you have a professional seller account, you’ll also save money, since there aren’t any listing fees for these accounts.

Fulfill Orders Promptly

Processing and fulfilling orders as quickly as possible is essential in order to succeed as a seller on Amazon. Having a fulfillment warehouse available to help you meet these needs is important, especially as your business grows.

Focus on Customer Service

Customer service is the key to thriving on Amazon. Come up with policies that help keep customers satisfied, such as replacing products quickly or issuing refunds. Reach out to customers who leave negative reviews to learn more about how you can improve.

If you’re searching for a reliable fulfillment company to help your online business, please contact Medallion Enterprises.

Back to the Basics: How to Start Your eCommerce Store in 2023

Fulfillment Warehouse Picking Packages

As more consumers turn to online shopping, having an eCommerce store can be a lucrative business. From selecting an eCommerce platform to choosing a fulfillment warehouse, there’s a lot to keep in mind when running an online store. The following tips can help you get your eCommerce store up and running smoothly.

Find the Right Platform

Third-party marketplaces and online store builders are the main kinds of online platforms to choose from. You’ll have greater customization abilities with an online store builder, while third-party marketplaces have limited customization. Choose a platform that provides the right amount of customization for your online store, as well as dependability.

Think About User Experience

Consumers often use more than one device to shop for products. Consider user experience on different types of devices, including laptops, tablets, and smartphones, when designing or setting up your website, mobile app, social media accounts, and other channels. For example, your website should be optimized for mobile devices, so consumers can easily read text and view images on smaller screens.

Make the Checkout Process Simple

When running an online store, beware of abandoned shopping carts. This happens when customers place items in their online cart, but never complete the purchase. Making the checkout process as fast and easy as possible for customers can help reduce the risk of having abandoned carts.

Fulfill Orders Efficiently

Getting orders fulfilled and shipped to customers on time is highly important for eCommerce success. Finding a fulfillment warehouse to partner with for this purpose is a smart way to make sure that your customers receive their orders promptly.

If your 2023 plans include starting an eCommerce store, please contact Medallion Fulfillment and Logistics. Our fulfillment warehouse can help ensure that your online store is able to quickly fulfill orders.