Tag: Fulfillment Company

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How a Trusted Fulfillment Partner Can Positively Impact a Customers Experience

Ecommerce Business Owner and Fulfillment Warehouse Provider Shaking Hands.

Did you know that 90 percent of online shoppers are less likely to purchase from a retailer after a disappointing experience? That’s one of the findings from a survey conducted by Körber, a major provider of supply chain software and automation solutions.

Here are some consumer concerns revealed in Körber’s survey and how partnering with a fulfillment warehouse can help you exceed customer expectations.

1. Price is the most important factor in shipping.

Spiraling inflation and lingering effects from pandemic shutdowns continue to drive the cost of living higher. Customers don’t want the price of goods compounded by high shipping costs. A fulfillment service allows you to enjoy the benefits of preferred shipping rates that are generally not available to independent retailers.

2. What’s outside is just as important as what’s inside.

Survey participants indicated that they form an opinion of an eCommerce retailer before a shipped product is even opened. The size and shape of a container, use of sustainable materials, and overall appearance of the package all factor into their evaluation. It’s also important to note that many respondents believe that the seller, not the shipper, is responsible for poor packaging.

A fulfillment warehouse employs experienced personnel who are able to select the appropriate containers and packing materials for all shipments, regardless of size and shape. They can also assist with design and creation of custom packaging.

3. Customers value returns options.

Nearly 90 percent of survey respondents said that returns options affect their choice of retailer. Processing returns can be a hassle, but a quality fulfillment service will efficiently handle them for you, regardless of the reason.

Partner with Medallion Fulfillment & Logistics for Superior Service

Don’t take on customer concerns by yourself. Contact us to learn more about why you should partner with our fulfillment warehouse.

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How Our Start Up Program Sets You Up For Success

Fulfillment Warehouse Owner Greeting a New Customer

Studies show that the first 90 days of operation are often a make-or-break period for eComm businesses. One of the more frequently cited reasons for failure? Owners are pulled in too many different directions, preventing their focus on marketing and growing sales.

Beat the odds with the help of a fulfillment company that has experience solving the challenges of eComm. Our Flat Rate Fulfillment Starter Program provides valuable support that sets you on the road to success.

How Does Our Program Work?

Our starter program addresses two factors that are crucial for all eComm start-ups: order fulfillment and budgeting.

  • As per the name of the program, you pay a flat rate fee for the first 60 days. Your specific rate is determined based on your product.
  • You have the option to apply pricing to 500 or 1,000 orders during the 60-day period. The fee includes a full range of fulfillment services, from account set-up and customer service to shipping, warehousing and returns processing.
  • Get our full-service fulfillment company program at a deeply discounted price.

Why Choose Medallion Fulfillment & Logistics?

  • Enjoy lower start-up costs and get a solid figure to use in calculating return on investment (ROI).
  • Free up your time to concentrate on marketing activities, such as testing a new product or fine-tuning your online presence.
  • Enable a smooth transition to a full-service fulfillment program that scales along with your company.
  • Benefit from the knowledge and experience of a family-run company that’s been successfully providing fulfillment services for more than four decades.

Medallion: Your #1 Choice for Fulfillment Company Services

At Medallion, we consider ourselves to be a partner in your success. With facilities on both coasts, we can handle the needs of any eComm business: small, large, or anything in between. Contact us to learn more.

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Ecommerce Management Resolutions for 2023 – Are You On Track?

businessman looking at hand drawn business concept sketch

For 2023 you made a resolution to lose weight, read more and eat your vegetables. Have you given any thought to New Year’s resolutions that you made for your Ecommerce business? With May upon us, it is time to review what you resolved to do with your business now to see that you are on track to meet your goals.

Our fulfillment warehouse team is here to offer some helpful suggestions to help you stay on track or catch up.

1. Step up your customer service.

If December is a month of sales, January is a month of returns. People are taking stock of their gifts, sorting out which ones to keep and which ones to send back.

While no business enjoys dealing with returns, how you handle them will greatly affect how customers perceive you. Gracious and professional customer service will leave people with a favorable impression. In many cases, you may even manage to turn those refunds into sales.

If you did not review your return policy and customer service, now is a good time for a checkup.

2. Get creative with marketing techniques.

Post-holidays, customers go into January with a shopping hangover, leaving sales as cold as the temperatures. Dig deep into your marketing bag of tricks for creative ways to generate sales. There is still time to do some constructive promotion planning this month to assure you meet your sales goals.

Consider these possibilities:

• Review abandoned shopping carts from the last few months and send emails to gently prompt customers to complete the sale.

• Encourage shoppers to redeem gift cards at your online storefront.

• Make judicious use of discounts and coupons. For example, make them contingent on a minimum purchase to drive multiple sales.

3. Analyze your inventory.

After the controlled chaos of the holiday season, inventory numbers may be off. Now is the time to reconcile quantities on hand and current pricing to avoid disappointed customers.

Did you turn up some products that didn’t move as well as expected? Run a sale to help clear out those items and make room for new products.

If you skipped this review earlier in the year, now is a good time to take stock of your inventory and do clearance sales or routine reorders.

Team Up with Our Fulfillment Warehouse

Inventory reporting and quality customer service are just two of the benefits provided by partnering with Medallion Fulfillment & Logistics. Contact us today for more information.

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Top 5 Reasons Your Business Needs a Fulfillment Partner

Fulfillment Warehouse Manager Working with a Small Business Owner.

As your business grows, you might find it more difficult to process and ship orders as quickly as possible. These delays can end up costing you in terms of customer satisfaction. Working with a fulfillment company can help ensure that your business continues to grow and succeed. This type of company can help your business in the following ways.

No Space Restrictions

Finding enough space to store inventory can be tough to do, especially when you have a limited amount of room. A fulfillment partner provides the space needed for your inventory, so you don’t have to take up any valuable room in your company or rent warehouse space.

Better Inventory Management

Running a successful business involves keeping close track of your inventory at all times. This can be a challenge, especially if you rely on manual methods. Fulfillment businesses can handle inventory management for you, so you’ll always be up-to-date.

Order Picking and Packing

Spending time picking the right products from your inventory to fulfill orders, then packing them up for shipment takes significant time and effort. The busier your company gets, the less time you’ll have to handle these tasks promptly. A fulfillment service can take care of these tasks for you.

Lower Costs

Working with a fulfillment business can help you reduce the amount of money your company spends on shipping, packaging material, and labor. This means you can increase your budget for other areas of your business, such as marketing.

Streamlined Process

Having a fulfillment business handle processing orders, picking and packing, and shipping leads to a more efficient, streamlined process. This results in happier customers and more business.

If you’re looking for a fulfillment company, contact Medallion Fulfillment and Logistics. At Medallion, we offer reliable fulfillment services designed to help your business thrive.

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How a Fulfillment Center Can Help Your Business

Fulfillment Warehouse Worker Giving the Thumbs Up.

Handling all of the logistics involved with running a store can be time-consuming and costly for business owners. Partnering with a fulfillment warehouse can help store owners ensure that all customer orders are promptly processed, picked, and shipped. These warehouses provide the following benefits for store owners.

Reduced Costs

From packaging materials to shipping costs, business owners spend considerable money on fulfilling orders, Fulfillment warehouses offer greater leverage that can help companies reduce these costs. Since these warehouses typically handle the fulfillment process for a large number of businesses, they’re in a better position to get more competitive pricing from packaging supply vendors and shipping carriers. These savings help businesses cut down on packaging and shipping costs.

Logistics Expertise

Fulfillment warehouses specialize in handling the logistics involved with fulfilling customer orders. These warehouses can process orders, manage inventory, pack orders, and ship them out. Business owners can focus on other aspects of operating their store and leave logistics to the experts.

Improved Efficiency

Fulfillment warehouses can step in and take over when store owners have trouble keeping up with fulfilling orders. From processing orders to shipping them directly to customers, this results in better efficiency that helps boost customer satisfaction. Working with fulfillment warehouses also means that business owners don’t have to manage their own warehouse in addition to handling other business tasks.

Faster Shipping Times

Some fulfillment warehouses have multiple locations. Depending on where these locations are, these warehouses might be able to reduce shipping time to customers. Faster shipping times can give businesses a competitive edge, while also saving money on shipping costs.

If you are exploring options for a fulfillment warehouse, please contact Medallion Fulfillment and Logistics. We offer dependable fulfillment services to help your business improve efficiency and save money.