UPS Coronavirus Service information

COVID-19 and UPS Services

We have paraphrased and condensed the most recent communique we have received on UPS service during the coronavirus pandemic.

Customers are asking us a few key questions

• Can I count on UPS to deliver safely?

• How can UPS help my business?

• Is UPS supporting healthcare and pandemic response?

• Count on UPS to Keep Delivering – Get More Info Online.

UPS is Open for Business

UPS operations and The UPS Store® locations have been designated by the Governor’s offices in all 50 states as critical infrastructure, and we continue to pick up and deliver, even in restricted areas.

• No-touch No-sign Delivery: We’ve heard your concerns and changed how customers sign for packages to minimize contact.

• Delivering Safely

• UPS is taking measures to protect employees from exposure to coronavirus including enhanced cleaning and following WHO and CDC guidelines.

UPS is Ready to Help Your Business

• Talk to Us: Schedule a free 15-minute virtual consultation with our UPS small business team. Sign up for free on the UPS website.

• Take Control: View incoming and outgoing shipments at a glance, with UPS My Choice® for business.

• Stay Local: Pickup and drop off locations, including The UPS Store®, are still operating. The UPS Global Locator is being updated in real-time to reflect the nearest available active locations.

UPS is Helping the Healthcare Industry to Fight Coronavirus

• Drive-through Testing

• UPS is aiding the US government and healthcare customers in the battle against coronavirus. We’re mobilizing our air and ground networks to help.

• Humanitarian Relief

• We’ve provided $6 million in transportation, consulting, and cash to support coronavirus efforts.

Healthcare Customers

UPS provides extensive support to healthcare companies.

• Commercial labs

• Drive-through testing sites

• Pharmaceutical manufacturing & distribution

• Medical supply manufacturing & distribution

In Closing

From all of us at Medallion Fulfillment & Logistics and Sprocket Express, we say stay safe and know we are working hard to keep your business moving.

Los Angeles, California Lockdown Does Not Affect Medallion

Medallion is open for business and working hard to stay safe.

Our Los Angeles warehouse and Boston warehouse are open and are able to receive incoming goods and ship out orders daily.

The Governor of California has ordered all citizens to stay at home except persons in critical infrastructure sectors which includes our business (Transportation). The City of LA and County of LA have implemented similar restrictions.

Medallion is exercising recommended procedures such as social distance, proper hygiene, no face to face contacts with clients or prospects, and operators of trucks bringing in product or picking up orders being shipped are not allowed into the warehouse etc.

We continue to business as usual and are working to minimize the impacts that the virus may have on your business by receiving and shipping your goods as usual.

At Medallion Fulfillment & Logistics, we are focused on serving you, our customers, and to keeping our staff and warehouses safe.

Coronavirus Survival Guide: Don’t Let Your Merchandise be Held Hostage by Amazon During the Pandemic, You Have Options

USPS has raised rates.

We’re all about solutions here at Medallion Fulfillment & Logistics. The coronavirus pandemic demands that we think outside the box to keep businesses growing and homebound customers satisfied.

Amazon is talking about stopping the shipping of all products other than high-demand items that are pandemic-related. This shipping freeze has left etailers and ecommerce store owners struggling to deal with an unexpected business stoppage. Amazon has sent out notices that it would not ship products, other than high demand pandemic-related items, until after April 5th. What if that delay is extended? Are you prepared to tell buyers you cannot ship to them for weeks?

During the outbreak in China, 46 million people were on lockdown starting on January 23rd. Many are still on lockdown today. In the US, we are at the start of our outbreak, and cannot even imagine what will happen next or what the business impacts will be. Planning ahead for the worst case scenario may be the best case scenario for your business.

Before the pandemic, over 4.7 million people (3.4% of the population) routinely worked from home. Now, with many offices requiring workers to stay home due the community spread of the virus, the number of teleworking employees has skyrocketed. This situation has presented an unusual and major opportunity for savvy etailers and ecommerce sellers. But, what if you can’t get your items fulfilled and delivered through FBA (Fulfillment by Amazon) to leverage sales to these new shoppers?

To solve the Amazon shipping freeze, we have developed a special program called FBM (Fulfillment by Medallion). The FBM program allows you to ship product to both or either of our East Coast or West Coast warehouses, and gets you back shipping goods to customers the day after we receive your products. This redundancy with FBA lets you be proactive to the current business and virus situation. And, FBM allows you to leverage sales to homebound workers; who may be shopping to pass the time, or who are buying items for family members to stay entertained with while home from school.

Here’s how our FBM (Fulfillment by Medallion) program works:

  1. Ship your goods, or a selection of goods, to our East Coast or West Coast warehouses or to both.
  2. Our special dedicated FBM On-Boarding Team fast tracks processing and works with you to implement your ordering and shipping fast. We can start shipping orders the day after we receive your products in our warehouse.
  3. There are no long term contracts and you can even get a formal and affordable price quote today.
  4. Get back in business – shipping to homebound and internet-connected potential customers in one day after receipt of your products in our facility. Don’t miss a beat and make your sales projections this quarter, even with communities and workers on lockdown.

After the threat is over, we think you’ll stay a Medallion FBM customer due to our affordable pricing and can-do attitude. Don’t let your business merchandise be held hostage by Amazon; you have an affordable option – FBM (Fulfillment by Medallion).

Give us a call today and let us show you how we can get you back in business fast.