Tag: Fulfillment Warehouse

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Cracking the Retail Code: How to Handle B2B and Big-Box Distribution Without Penalties

Quick answer: To handle big-box distribution without penalties, businesses must strictly follow specific retailer routing guides detailing EDI integration, pallet sizing, and delivery windows.

Partnering with an experienced fulfillment warehouse like Medallion Fulfillment & Logistics ensures compliance, eliminates costly chargebacks, and seamlessly integrates B2B shipments with direct-to-consumer e-commerce orders.

Landing a contract with a major retailer or big-box store feels like a massive victory for any growing brand. Securing shelf space in stores like Target, Walmart, or Amazon provides massive brand exposure and significant sales growth. You have successfully created a product that consumers want, and now the retail giants want to stock it.

However, the celebration usually pauses the moment the logistics paperwork arrives. Fulfilling orders for major retailers introduces an entirely new layer of complexity compared to standard e-commerce shipping. Big-box stores enforce strict rules on exactly how products must arrive at their distribution centers. If your company fails to follow these rules, the retailer issues financial penalties known as chargebacks, which quickly consume your profit margins and damage your vendor scorecard.

You need a clear strategy to manage these complex logistical requirements. This guide explains how to navigate routing guide compliance, avoid expensive penalties, and set your business up for sustainable wholesale success. Understanding these core concepts is essential for growth:

  • The complexity of “routing guides” when selling to Target, Walmart, or Amazon.
  • Why a single labeling mistake can lead to massive chargebacks and lost revenue.
  • The difference between high-volume B2B shipping and individual B2C e-commerce orders.
  • How Medallion’s experienced team ensures 100% compliance with major retail rules.
  • Expanding your brand from online-only to a true omni-channel powerhouse.

What makes retail routing guides so difficult to follow?

Retailers use routing guides to mandate exactly how suppliers must prepare and deliver shipments. These manuals can be hundreds of pages long, outlining precise requirements for carton labels, pallet configurations, Bill of Lading (BOL) formatting, and electronic communication.

Target, Walmart, and Amazon process millions of items daily. They rely on highly automated distribution centers to move this inventory efficiently. If your pallet arrives with the wrong dimensions or a missing barcode, their automated systems cannot process it. The retailer must then step in manually. To recoup their labor costs, they pass those expenses back to you in the form of a chargeback.

Choose an in-house logistics model if your company possesses a dedicated compliance department to read and enforce these manuals. Choose an experienced fulfillment warehouse if you want to avoid the overhead of a compliance team while maintaining perfect vendor scorecards.

Why do specific pallet sizing and delivery windows matter?

Every retailer has specific pallet sizing requirements to fit their particular racking systems. If you send a pallet that is two inches too tall, the receiving dock will likely reject the shipment entirely.

Furthermore, retailers enforce strict delivery windows. Your shipment must arrive on a highly specific date. Arriving a day early causes dock congestion, while arriving a day late causes out-of-stock issues on the retail floor. Both scenarios result in severe financial penalties.

How does EDI integration affect compliance?

Electronic Data Interchange (EDI) is the standard method for exchanging business documents between companies. Big-box retailers require EDI integration to receive purchase orders, send advance shipping notices (ASNs), and process invoices. Manual data entry is rarely allowed. Failing to transmit an ASN before the truck arrives at the retailer’s dock is a direct violation of the routing guide, leading to automatic chargebacks.

Why do single labeling mistakes lead to lost revenue?

The difference between high-volume B2B shipping and individual B2C e-commerce orders lies in the financial stakes of a single error. In a direct-to-consumer (B2C) model, printing a shipping label slightly crooked rarely matters as long as the carrier can scan it.

In business-to-business (B2B) shipping, a single labeling mistake can lead to massive chargebacks. Retail routing guides dictate the exact placement of GS1-128 barcodes on the outside of every carton. If a label is placed on the top of the box instead of the side, or if the barcode is wrinkled, the retailer’s automated conveyor belts cannot read it. A minor penalty per incorrectly labeled carton across a high-volume shipment can instantly wipe out thousands of dollars of your revenue.

How can an experienced fulfillment warehouse prevent retail chargebacks?

Managing these strict requirements requires dedicated expertise. Medallion Fulfillment & Logistics has spent decades mastering these complex compliance laws so our clients do not have to. As a family-owned business, we understand the hard work you have invested in growing your brand.

Our team actively manages routing guide updates across major retailers. When a major retailer changes their label placement rules, our warehouse management system updates immediately to reflect the new standard. Medallion’s experienced team ensures 100% compliance with major retail rules by implementing multi-step quality control audits on every outbound B2B shipment. We build the pallets to exact specifications, apply labels precisely, and schedule freight carriers to meet tight delivery windows.

How does seamless integration support an omni-channel strategy?

Expanding your brand from online-only to a true omni-channel powerhouse requires unified inventory management. You cannot afford to segregate your stock into separate warehouses for wholesale and direct-to-consumer orders. Splitting inventory ties up your capital and leads to stockouts in one channel while the other sits on excess product.

Medallion Fulfillment & Logistics bridges the gap between these different sales channels. We provide seamless integration so you can fulfill Shopify orders and Amazon FBA/B2B shipments from the exact same inventory pool. Our technology connects directly with your shopping carts and wholesale EDI systems. When a customer buys a single item on your website, our team picks and packs it immediately. When Target orders ten pallets of that same item, we route the inventory accordingly.

This unified approach gives you complete visibility over your stock levels, empowering you to make accurate purchasing decisions and maximize your sales potential across every platform.

Are you ready to take your brand to the big leagues?

Scaling into wholesale distribution is a monumental step for your business. The potential for revenue growth is tremendous, provided you can navigate the logistical hurdles smoothly.

Don’t let strict retail guidelines hold your brand back from the big leagues. Let Medallion handle the compliance paperwork while you celebrate the sales. Our dedicated team is ready to streamline your operations, protect your profit margins, and help your brand thrive in the retail market.

[Get a Free B2B Fulfillment Quote Now]

Frequently Asked Questions about B2B Fulfillment

What are retail routing guides?

Retail routing guides are comprehensive instruction manuals provided by major retailers to their suppliers. They dictate the exact rules for packaging, labeling, palletizing, and shipping products to the retailer’s distribution centers to ensure efficient processing.

How do chargebacks impact business profitability?

Chargebacks are financial penalties issued by retailers when suppliers violate routing guide rules. These fees are deducted directly from the supplier’s invoice, which significantly reduces the overall profit margin of the wholesale order.

Can Medallion Fulfillment & Logistics handle both B2B and B2C orders?

Yes. Medallion Fulfillment & Logistics manages both direct-to-consumer e-commerce fulfillment and complex wholesale B2B distribution from a single inventory pool, allowing businesses to efficiently operate across multiple sales channels.

What is the difference between B2B and B2C fulfillment?

B2C fulfillment involves shipping individual items directly to consumers quickly and accurately. B2B fulfillment requires shipping large volumes of products on pallets to retailers, which demands strict adherence to complex routing guides and scheduled delivery windows.

Why is EDI integration necessary for big-box retail?

EDI (Electronic Data Interchange) allows the secure, automated transfer of essential business documents like purchase orders and shipping notices. Major retailers require EDI integration to eliminate manual data entry errors and streamline the receiving process at their highly automated facilities.

Contact us today to get a custom price quote for services.

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Resilience in the Storm: Building a “Disaster-Proof” Supply Chain

Supply chain volatility is no longer a rare event. From sudden port labor disputes to severe weather anomalies, disruptions have become a regular part of doing business. When containers sit anchored offshore and freight costs unexpectedly spike, small to medium business owners are often the ones who feel the strongest financial impact.

Shipping delays directly erode customer trust and cut into your bottom line. Customers who expect fast, reliable delivery will quickly abandon their shopping carts if they see extended shipping times. Relying on a single distribution point leaves your business entirely exposed to regional bottlenecks, forcing you to constantly react to emergencies rather than focusing on growth.

Fortunately, you can protect your operations by building redundancy into your logistics network. By distributing your inventory strategically and leveraging established carrier partnerships, you can transform supply chain vulnerabilities into competitive advantages. Here is how adopting a multi-node fulfillment strategy keeps your business thriving, even when unexpected storms hit.

The single-point-of-failure risk

Placing all your inventory in one geographic location might seem easier to manage initially, but it creates a massive vulnerability. If a port strike or natural disaster shuts down your only warehouse region, your entire fulfillment operation grinds to a halt.

Consider the recent labor disputes that rattled the logistics industry. In October 2024, a major dockworker strike temporarily shut down 36 ports along the East and Gulf Coasts. Over 45,000 workers walked off the job, freezing roughly 40% of total United States cargo volume. Industry experts estimated the economic impact of that brief shutdown reached up to $5 billion per day. Even a short disruption creates massive operational backlogs. Supply chain analysts noted that just one week of a port strike can result in nearly a month of congestion and delays.

The West Coast has faced its own share of hurdles. Throughout early 2023, unresolved labor contract negotiations caused severe uncertainty at major ports like Los Angeles and Long Beach. Shippers became wary of potential lockouts and rapidly diverted their freight elsewhere.

When your business relies on a single warehouse, you have no safety valve during these crises. Your products sit stranded in containers, backorders pile up, and your customer service team is left apologizing for delays entirely out of your control.

Strategic redundancy: Splitting inventory from coast to coast

The most effective way to eliminate the single-point-of-failure risk is by decentralizing your inventory. A multi-node distribution strategy involves placing your products in multiple fulfillment centers across different regions. At Medallion Fulfillment & Logistics, our dual-coast footprint features strategic warehouse locations in Los Angeles and Boston.

Splitting your inventory between the West Coast and the East Coast provides a critical safety net. If an Atlantic storm delays shipments into Boston, your Los Angeles facility can seamlessly pick up the slack to keep orders moving. This geographic diversification ensures your business remains operational regardless of localized disruptions.

Beyond disaster mitigation, a dual-coast strategy offers several everyday business benefits:

  • Faster delivery times: Storing products closer to your end consumers drastically reduces transit times. You can consistently meet consumer expectations for fast shipping without relying on expensive expedited air freight.
  • Lower shipping costs: Shipping packages across the country eats into your profit margins. By fulfilling orders from the warehouse closest to the buyer, you reduce the shipping distance and lower your carrier costs.
  • Smarter inventory management: You can allocate your stock based on regional buying trends. If a particular product sells better on the East Coast, you can heavily stock the Boston facility to meet that specific demand.

The veteran’s advantage: Navigating tight capacity

Having a solid warehouse network is only half the battle. You also need reliable transportation to move your goods from the port to the warehouse, and from the warehouse to your customer. During times of severe supply chain disruption, carrier capacity tightens rapidly. Trucking shortages emerge, prices surge, and newer businesses often struggle to secure space on delivery trucks.

This is where experience becomes your greatest asset. Medallion Fulfillment & Logistics brings over 30 years of established relationships with major freight carriers and parcel networks. The logistics industry operates heavily on trust, volume, and long-term partnerships. Because we have spent decades collaborating with top-tier carriers, we secure priority space and better pricing for our clients, even during peak seasons or industry crunches.

You do not have to waste your valuable time negotiating spot rates or frantically searching for available trucks. Our veteran team leverages these deep-rooted connections to keep your shipping costs manageable while providing superior, uninterrupted service to your buyers.

Real-time agility with a unified tech stack

Managing inventory across multiple warehouses might sound complicated, but modern logistics technology makes it seamless. Effective multi-node distribution requires total visibility over your stock levels and incoming orders. You need to know exactly what products are sitting in Los Angeles and what is available in Boston at any given moment.

We utilize a unified tech stack that integrates warehouse management and order management directly with your eCommerce platforms. This technology functions as a central command center for your entire operation.

  • Automated order routing: When a customer places an order, the system instantly calculates the optimal fulfillment location. It factors in product availability, customer proximity, and current shipping rates to ensure the most cost-effective delivery.
  • Real-time inventory visibility: You can monitor your stock levels across both facilities from a single dashboard. This prevents stockouts and helps you accurately forecast when it is time to reorder from your suppliers.
  • Instant pivoting during disruptions: If a regional disruption occurs, you can immediately reroute fulfillment rules. The software allows you to pause shipping from an affected facility and automatically push all incoming orders to the operational warehouse.

This level of real-time agility turns sudden supply chain surprises into smoothly managed planned moves. Your customers simply receive their orders on time, completely unaware of the complex logistics executing behind the scenes.

Future-proof your fulfillment strategy

Selling your products and growing your brand is what you know and love. Constantly worrying about port congestion, weather delays, and carrier capacity takes your focus away from scaling your business. Building a resilient, disaster-proof supply chain requires strategic planning, trusted carrier relationships, and the right geographic footprint.

You can turn complex logistics into a seamless growth engine by partnering with an experienced third-party logistics provider. Keep your eCommerce shop running smoothly around the clock, no matter what disruptions occur globally. Contact us at Medallion Fulfillment & Logistics to learn more about our dual-coast capabilities and how we can customize an innovative, cost-effective solution to fit your specific business needs.

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From Garage to Grand Scale: How eCommerce Fulfillment Services Drives Growth

Online shopping / e-commerce and customer satisfaction concept : The picture depicting consumers / buyers buy or purchase products and service at home via internet

We know exactly what it looks like. The dining room table is covered in packing tape, the garage is overflowing with inventory, and you are spending more time printing labels than you are designing new products. 

We know because we have been there. 

Medallion Fulfillment & Logistics is an American success story that started right in the Kent family garage years ago. We remember the late nights, the logistical puzzles, and the drive to build something meaningful. Today, we have grown into a national enterprise with warehouses on both the East and West Coasts, but we never forgot where we came from. 

That shared history allows us to understand your journey in a way that massive, impersonal logistics corporations simply can’t. We know that for growing brands, eCommerce fulfillment isn’t just about moving boxes—it’s about keeping promises to your customers while maintaining your sanity. 

The Scaling Wall: When DIY Stops Working 

Every successful online retailer hits a “breaking point.” It’s a good problem to have—it means your marketing is working and people love your product. But operationally, it can feel like a disaster. 

When you are shipping ten orders a week, handling it yourself is cost-effective. When you are shipping hundreds, the manual labor starts eating into the time you should be spending on strategy, marketing, and product development. 

This is the “Scaling Wall.” 

Recent data shows that consumer expectations are higher than ever. According to 2024 studies, roughly 63% of U.S. consumers expect two-day delivery. If you are fulfilling orders from a single location—or worse, your garage—meeting that two-day window without destroying your profit margins on overnight shipping costs is nearly impossible. 

If you stay behind the wall too long, your customer service suffers. Errors creep in. Shipping times lag. You need a partner to help you climb over that wall, and that is where professional eCommerce fulfillment services come into play. 

Beyond the Box: Technology and Integration 

A common misconception among business owners is that a fulfillment partner is just a rented warehouse with a few staff members. In reality, modern fulfillment is a technology business. 

To scale effectively, your inventory management needs to be synchronized with your sales channels in real-time. You cannot risk selling a unit on Amazon that you just sold on your Shopify store five minutes ago. 

At Medallion, our difference is in our innovation. We offer software solutions that fully integrate with the most popular third-party shopping carts. This means: 

  • Automatic Order Flow: Orders move from your site to our warehouse floor without you lifting a finger. 
  • Real-Time Visibility: You know exactly what is in stock, what is low, and what is shipping. 
  • Accuracy: Integrated systems drastically reduce human error. 

Research indicates that nearly half of consumers will stop buying from a brand after a poor delivery experience. By leveraging our integrated technology, you protect your brand’s reputation by ensuring the right product gets to the right person, on time, every time. 

The Bi-Coastal Edge: Speed Meets Affordability 

One of the biggest challenges in eCommerce fulfillment services is the geography of the United States. It is a massive country. 

If your inventory is sitting in a single warehouse in New Jersey, shipping a package to a customer in California forces that package to travel through high-numbered shipping zones (typically Zone 8). This results in two painful outcomes: 

  1. High Costs: Carriers charge significantly more for cross-country shipping. 
  1. Slow Delivery: Ground shipping coast-to-coast can take 5+ business days. 

This is where Medallion’s bi-coastal footprint becomes your secret weapon. 

We operate warehouses in Los Angeles and Boston. By splitting your inventory between these two strategic hubs, you can reach the vast majority of the U.S. population in 1-3 days via affordable ground shipping. 

This strategy, often used by the biggest players in retail, allows you to drastically reduce your “shipping zones.” A customer in San Diego gets their package from our LA warehouse. A customer in New York gets theirs from Boston. 

The result? You lower your average shipping cost per order while simultaneously increasing delivery speed. It turns your logistics from a cost center into a competitive advantage. 

The Family Business Difference 

In an industry increasingly dominated by venture-backed tech startups and massive conglomerates, the human element often gets lost. You become a ticket number in a queue, waiting 48 hours for a bot to reply to an urgent question about a lost shipment. 

That isn’t how we operate.

Medallion is still a family business. We believe in exceptional customer service and responsiveness because we know that when something goes wrong with an order, it’s your reputation on the line. 

When you partner with us, you are talking to real experts who care about your business continuity. We offer specialized services like Amazon Stock Warehouse Replenishment and startup programs because we understand the nuances of different business models. Whether you need specialized clothing fulfillment or complex kitting, we handle it with the care of a partner, not just a vendor. 

Join the Family and Start Scaling 

You didn’t start your business to become a professional box packer. You started it to create, to sell, and to grow. 

If you are ready to move from the garage to a grand scale, you need a fulfillment strategy that grows with you. We have the technology to integrate your sales channels, the bi-coastal presence to lower your costs, and the family-business values to treat your brand like our own. 

Don’t let logistics hold your growth hostage. 

Ready to streamline your shipping? Complete our free quote form today to speak with a eCommerce fulfillment services expert. Let’s build a solution that fits your needs now and in the future. 

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The Lizard That Ate My Living Room: A Case Study in Accidental Success

Image created in Gemini to match the theme of this blog post and fictional case study.

How one viral startup went from cardboard chaos to global shipping— without losing its mind. A fictional case study, but you may see yourself in this article.

Sarah Evans was a Junior Art Director who spent her days making logos for gluten-free dog treats and her nights staring at the ceiling, wondering if she was actually good at anything. She channeled this existential dread into a sewing project.

One rainy Sunday, Sarah created “Gary.”

Gary was the Imposter Syndrome Iguana. He was a four-foot-long, ten-pound weighted plush reptile. He had massive, anxious eyes that seemed to look in two different directions, and he wore a tiny, removable polyester necktie.

He was ridiculous. He was lumpy. And his tag read: “I have no idea what I’m doing, and neither do you. Let’s cuddle.”

Sarah put Gary on her Shopify store, “The Anxious Zoo,” mostly as a joke to show her mom she was “diversifying her portfolio.” She posted a 12-second video on TikTok of Gary sitting at a laptop, looking overwhelmed by an Excel spreadsheet, with the caption: “Me pretending to understand the meeting.”

Then, she went to bed.

The Monday Morning Doom-Scroll

When Sarah woke up, her phone was vibrating so hard it had walked itself off the nightstand.

The video had 6.5 million views.

The comments were a wall of desperation:

  • “I NEED GARY.”
  • “Is he available in corporate grey?”
  • “I have never felt so seen by a reptile.”
  • “Take my money. TAKE IT.”

Sarah opened her Shopify app. She usually saw zero to three orders a month. Today, the number didn’t look real.

3,200 Orders.

Sarah did the math. She had fabric for four lizards. She had one sewing machine. And she lived in a 700-square-foot walk-up apartment in the city.

“Oh no,” Sarah whispered.

The Descent into Cardboard Madness

The next four weeks were a blur of caffeine, polyester stuffing, and regret.

Sarah pre-sold the inventory, ordered a shipping container of fabric, and hired her three roommates to help stuff lizards in the living room. But manufacturing was the easy part. The real nightmare was the fulfillment.

Have you ever tried to pack a four-foot-long weighted iguana into a box? It is not graceful. It requires wrestling. It requires bending a stuffed animal into a yoga pose while taping a box shut with your teeth.

Sarah’s apartment ceased to be a home. It became a warehouse. The sofa was gone, buried under a mountain of size #4 boxes. The shower was used to store rolls of bubble wrap. The kitchen island was the “labeling station,” which meant every meal Sarah ate tasted faintly of adhesive.

The romance of being a “Small Business CEO” died quickly.

Sarah wasn’t designing anymore. She wasn’t marketing. She was a professional box-taper. She was spending six hours a day printing labels, three hours dealing with jammed printers, and four hours driving her Honda Civic back and forth to the Post Office.

The Post Office employees hated her. When Sarah walked in with her Ikea bags full of lumpy packages, the line went silent. The clerk, a woman named Barbara, would sigh the sigh of a thousand weary souls.

The Cracks Begin to Show

By Week Six, the adrenaline was gone. In its place was pure burnout.

Mistakes were happening. In her sleep-deprived haze, Sarah accidentally swapped labels.

  • A customer in Seattle who ordered a “Gary” received a bag of stuffing and a pair of scissors Sarah had lost.
  • A customer in London emailed to say their package had been stuck in “Customs Purgatory” for three weeks because Sarah filled out the commercial invoice wrong.

The emails piled up.

  • “Where is my lizard?”
  • “My tracking number doesn’t work.”
  • “I ordered this for a mental health break and now I am more stressed.”

Sarah was making more money than she had ever made in her life, but she was miserable. She was drowning in her own success. She realized she had become the very thing Gary represented: a fraud. She wasn’t a business owner; she was a hoarder with a shipping account.

She sat on the floor, surrounded by 400 unfulfilled orders, and cried into Gary’s weighted stomach.

“I need help,” she told the plush toy. Gary stared back, eyes wide and anxious.

The Search for Sanity

Sarah opened her laptop. She typed: “Fulfillment companies that won’t laugh at my lizard.”

She was terrified of Third-Party Logistics (3PL). She assumed they were only for the big guys—the Nikes and Amazons of the world. She assumed they would require a minimum of 50,000 units, or that they would charge her hidden fees for “irregularly shaped reptiles.”

She called three big firms. Two didn’t answer. One told her she was “too small of a fish” (ironic, given the reptile theme).

Then, she found Medallion Fulfillment & Logistics.

She dialed the number, expecting a robot. Instead, she got a human.

“Medallion Fulfillment, how can we help you grow?”

“Hi,” Sarah croaked. “I have a weird situation. I have… thousands of weighted iguanas. And I can’t see my floor anymore.”

The voice on the other end didn’t laugh. They didn’t ask if she was crazy. They asked about her SKU count. They asked about her average order volume. They asked about her integration needs.

“We can handle Gary,” the rep said confidently. “We handle weird. Weird is our specialty. Let’s get you integrated.”

The Rescue Mission

The onboarding wasn’t the scary corporate interrogation Sarah expected. It was a partnership.

Medallion hooked directly into her Shopify store. They set up the parameters. They explained how they would receive the bulk inventory directly from her manufacturer (so the fabric never had to touch her apartment again).

Three days later, a truck arrived at Sarah’s building.

It was the most beautiful sight she had ever seen. Professional movers loaded the pallets of Garys. They cleared the hallway. They liberated the shower from the bubble wrap.

As the truck drove away, taking the logistics nightmare to Medallion’s secure warehouse, Sarah stood on the sidewalk. She took a deep breath. The air didn’t smell like cardboard dust. It smelled like freedom.

The New Normal

The real magic happened the following Tuesday.

Another influencer, a famous tech CEO, tweeted a picture of Gary the Iguana sitting in a boardroom chair.

“New hire is killing it,” the tweet read.

Orders spiked. 5,000 units in four hours.

In the old days, this would have triggered a panic attack. Sarah would have been hyperventilating.

Instead, Sarah sat at a coffee shop, drinking a latte. She watched the orders ping on her phone.

  • Order #9042: Received.
  • Status: Picked. Packed. Shipped.

She refreshed the page. Medallion’s team was processing orders faster than she could print a single label. They were getting shipping rates Sarah couldn’t access as a solo shipper. They handled the international customs forms for the London orders.

When a customer in Miami wanted to return a Gary because “he looked too judgmental,” Medallion handled the return logistics. Sarah didn’t have to touch a single roll of tape.

The Lesson

Six months later, “The Anxious Zoo” has expanded. Sarah now sells “The Burnout Badger” and “The Micro-Manager Mantis.” She is scaling rapidly, selling internationally, and sleeping eight hours a night.

She is no longer a professional box-packer. She is a Creative Director and CEO.

The moral of the story? Viral success is the dream, but without the logistics to back it up, it’s a trap. You didn’t start your business to memorize shipping zones, fight with tape guns, or alienate your local post office workers. You started it to create, to sell, and to grow.

Don’t be like Sarah in Month One. Don’t let your success bury you in cardboard.

Whether you’re selling high-tech gadgets, organic supplements, or four-foot weighted lizards wearing ties, your job is the vision. Let the experts handle the heavy lifting.

Don’t let your logistics be an imposter.

Is your living room becoming a warehouse?

Medallion Fulfillment & Logistics isn’t just a shipping dock; we are your growth partner. From family-owned startups to viral sensations, we handle the picking, packing, and shipping so you can focus on the next big idea.

We offer:

  • Seamless Integration: We plug right into your e-commerce platform.
  • Scalability: Whether you ship 50 orders or 50,000, we have the space.
  • Human Support: Real people who understand your product (even if it’s a lizard).

Contact Medallion Fulfillment & Logistics Today – Let us handle the boxes. You handle the business.

This is a fictional case study, but if you see yourself as a Sarah, Medallion Fulfillment & Logistics is here to help. We are a family operated business with a laser beam focus on helping your business grow.

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5 Tips on Hiring a Fulfillment Company for New eCommerce Business

Medallion is your top choice for fulfillment warehouse services.

Partnering with the right fulfillment warehouse can be the difference between steadily growing your sales or floundering in place. Here are five questions to ask when evaluating a potential fulfillment company.

1. Do they provide speedy shipping?

Home delivery is part of the convenience of online shopping. Customers don’t want to wait for their purchases, and they’ve come to expect rapid shipment. Slow delivery times is one of the major reasons consumers switch to another eCommerce company.

2. Are they reliable?

Both you and your customers need to rely on the performance of your fulfillment company. Communication should be open and frequent across all channels, and the company should be providing you with comprehensive and accurate data regarding inventory, delivery times and other metrics.

3. Are they tech-forward?

With all the moving parts involved in the order fulfillment process, it’s nearly impossible to manage it manually. Sophisticated high-tech systems provide real-time data that enables you to respond promptly to any areas that need attention.

4. Are their services cost-effective?

Use of a fulfillment warehouse is a good way to consolidate expenses, but you still have to make it work within your budget. When evaluating costs, go past the initial charges to see if they have tiered pricing schedules, volume discounts and other ways to maximize your investment.

5. Are they scalable?

As your business grows, the last thing you want to do is start over with a different fulfillment company because your original choice can’t handle the increased workload. Look for a company that can accommodate seasonal fluctuations and long-term growth so you can develop a mutually beneficial partnership.

Your Top Choice for Fulfillment Warehouse Services

Medallion Fulfillment & Logistics has extensive experience working with eCommerce companies of all sizes and types. Contact us to learn more.