Tag: Fulfillment Warehouse

Posted on

How a Trusted Fulfillment Partner Can Positively Impact a Customers Experience

Ecommerce Business Owner and Fulfillment Warehouse Provider Shaking Hands.

Did you know that 90 percent of online shoppers are less likely to purchase from a retailer after a disappointing experience? That’s one of the findings from a survey conducted by Körber, a major provider of supply chain software and automation solutions.

Here are some consumer concerns revealed in Körber’s survey and how partnering with a fulfillment warehouse can help you exceed customer expectations.

1. Price is the most important factor in shipping.

Spiraling inflation and lingering effects from pandemic shutdowns continue to drive the cost of living higher. Customers don’t want the price of goods compounded by high shipping costs. A fulfillment service allows you to enjoy the benefits of preferred shipping rates that are generally not available to independent retailers.

2. What’s outside is just as important as what’s inside.

Survey participants indicated that they form an opinion of an eCommerce retailer before a shipped product is even opened. The size and shape of a container, use of sustainable materials, and overall appearance of the package all factor into their evaluation. It’s also important to note that many respondents believe that the seller, not the shipper, is responsible for poor packaging.

A fulfillment warehouse employs experienced personnel who are able to select the appropriate containers and packing materials for all shipments, regardless of size and shape. They can also assist with design and creation of custom packaging.

3. Customers value returns options.

Nearly 90 percent of survey respondents said that returns options affect their choice of retailer. Processing returns can be a hassle, but a quality fulfillment service will efficiently handle them for you, regardless of the reason.

Partner with Medallion Fulfillment & Logistics for Superior Service

Don’t take on customer concerns by yourself. Contact us to learn more about why you should partner with our fulfillment warehouse.

Posted on

Ecommerce Management Resolutions for 2023 – Are You On Track?

businessman looking at hand drawn business concept sketch

For 2023 you made a resolution to lose weight, read more and eat your vegetables. Have you given any thought to New Year’s resolutions that you made for your Ecommerce business? With May upon us, it is time to review what you resolved to do with your business now to see that you are on track to meet your goals.

Our fulfillment warehouse team is here to offer some helpful suggestions to help you stay on track or catch up.

1. Step up your customer service.

If December is a month of sales, January is a month of returns. People are taking stock of their gifts, sorting out which ones to keep and which ones to send back.

While no business enjoys dealing with returns, how you handle them will greatly affect how customers perceive you. Gracious and professional customer service will leave people with a favorable impression. In many cases, you may even manage to turn those refunds into sales.

If you did not review your return policy and customer service, now is a good time for a checkup.

2. Get creative with marketing techniques.

Post-holidays, customers go into January with a shopping hangover, leaving sales as cold as the temperatures. Dig deep into your marketing bag of tricks for creative ways to generate sales. There is still time to do some constructive promotion planning this month to assure you meet your sales goals.

Consider these possibilities:

• Review abandoned shopping carts from the last few months and send emails to gently prompt customers to complete the sale.

• Encourage shoppers to redeem gift cards at your online storefront.

• Make judicious use of discounts and coupons. For example, make them contingent on a minimum purchase to drive multiple sales.

3. Analyze your inventory.

After the controlled chaos of the holiday season, inventory numbers may be off. Now is the time to reconcile quantities on hand and current pricing to avoid disappointed customers.

Did you turn up some products that didn’t move as well as expected? Run a sale to help clear out those items and make room for new products.

If you skipped this review earlier in the year, now is a good time to take stock of your inventory and do clearance sales or routine reorders.

Team Up with Our Fulfillment Warehouse

Inventory reporting and quality customer service are just two of the benefits provided by partnering with Medallion Fulfillment & Logistics. Contact us today for more information.

Posted on

Why Choose Medallion for Your Fulfillment Warehouse

Depiction of Two People Adding the Final Piece of The Puzzle

Partnering with a fulfillment warehouse can help your company operate more efficiently and attract more business. How can you make sure you find a dependable company that offers these services? Medallion Fulfillment and Logistics has built a strong reputation for providing outstanding services for customers throughout the U.S. Learn more about what we have to offer your company.

Coast-to-Coast Coverage

Our company offers fulfillment and logistics services to companies in all parts of the U.S., as well as Canada. Whether you have a local business or a large company with multiple locations, we have the solutions needed to help you succeed.

Customized Fulfillment Solutions

At Medallion Fulfillment and Logistics, we understand that each company has its own particular needs. That’s why we offer customized solutions. If your company needs all or most of our services, we can arrange that. If your business only needs a few specific services, we can accommodate you. Our team can help you determine which services best suit your business.

Wide Range of Fulfillment Services

We offer several fulfillment services that help companies thrive. Our team can handle credit card, online order processing, and telephone order processing. We’re also able to manage your inventory, take care of picking and packing, and handle shipping. Our other services include warehousing products, customer return processing, and integrating with many shopping cart platforms.

B2B and B2C Shipping Services

Our company offers business to consumer (B2C), business to business (B2B), and less than truckload (LTL) services for more efficient, cost-effective shipping. We use common carrier services to ship palettes or large containers to any location in the U.S. or the world.

If you need additional information on our fulfillment warehouse services, please contact Medallion Fulfillment and Logistics. We can help you decide on a fulfillment solution that’s ideal for your business.

Posted on

Starting Your Own Online eCommerce Business Part 1

eCommerce Business Concept

As more customers shop online instead of in stores, opening an eCommerce online store can be a lucrative idea. Opening this kind of business might seem simple compared to opening a brick-and-mortar shop. However, it’s important to make sure your online store is fully ready. From coming up with a business concept to partnering with a fulfillment warehouse, keep the following guide in mind for opening an online store.

Choose a Business Concept

What kinds of products are you planning on selling? Some online stores sell a variety of products, while others specialize in certain items only. Think of the types of products you’re interested in selling to the public.

Check Out the Competition

Before diving into eCommerce, it’s important to be familiar with your competition. Do research on other businesses that sell similar products as your store. Look at how much they charge for their items and what kinds of discounts and specials they offer.

Write a Business Plan

Your business plan gives you a road map to refer to as you work on getting your online business up and running. This plan should include an executive summary, market analysis, company description, mission, and product information.

Decide on a Business Structure

The structure of your online store affects taxes and other financial aspects of your business. Explore the pros and cons of different structures, such as limited liability partnerships (LLPs), corporations, and limited liability companies (LLCs).

Take Care of Registration and Licenses

When you have a store name and decide on a structure, it’s time to register your business. You’ll also need to obtain any licenses and permits your company needs for legal purposes.

Looking to team up with a fulfillment warehouse for your online business? Contact Medallion Fulfillment and Logistics for more information on our services.

Posted on

Five Essential Benefits of a 3PL Warehouse for Your Small Business

Science technology concept. AI (Artificial Intelligence). Deep learning.

When you are trying to grow your small business, handling all of the tasks involved in your supply chain can be challenging and time-consuming. The use of third-party logistics (3PL), such as a fulfillment warehouse, can take these tasks off your hands, so you can focus on other aspects of your business. Using 3PL warehouse solutions offers the following benefits for small businesses.

Better Customer Satisfaction

Using a 3PL warehouse means your customers can receive their packages on time. This helps your business build a reputation for being reliable. Timely package shipping and deliveries result in customers who are more satisfied with your business.

Reduced Costs

A 3PL warehouse solution can help your small business save on operating costs and other expenses. Using this type of service means you will not have to spend money on renting a warehouse, transporting goods, and handling other logistics tasks on your own.

Expanded Markets

Using a 3PL warehouse can make it easier and more cost-effective for your business to expand into new markets. You will have greater access to other markets, while saving money on the cost of managing inventory in these markets.

Increased Scalability

When you use 3PL solutions, you will have the adjust the use of supply chain resources based on how busy your business currently is. This scalability helps reduce waste when business is slow or quickly meet customer needs when business picks up.

Knowledge and Expertise

Relying on a 3PL warehouse to handle your fulfillment needs means you can depend on their expertise and guidance. They can help you expand into new markets, including overseas markets, while ensuring compliance with international regulations.

If you need a dependable fulfillment warehouse to help your business grow, please contact Medallion Fulfillment and Logistics to learn more about our services.