In both your personal and professional life, choosing the right partner is a serious decision with far-reaching effects. When you’re ready to pick a fulfillment company, follow these steps to make an informed choice.
1. Does the company meet your needs?
Most fulfillment companies, anxious to secure your business, will assure you that they can meet your needs, even without knowing what they are. Don’t take their word for it. Do some due diligence and ask questions that reveal the company’s capabilities and limitations:
- Can they provide support across all your sales channels?
- Is the company active within your industry?
- Do they make use of the latest high-tech tools, or are they lagging behind the times?
2. Can the company scale along with you?
It’s inconvenient and disruptive (not in a good way!) when you have to find a new fulfillment service because your business has outgrown the capabilities of the current one. Look for a fulfillment partner that can scale with you over the long term, as well as during seasonal fluctuations.
3. Does the company offer a full range of shipping solutions?
Shipping can make or break an eCommerce company. Consumers have become accustomed to timely and cost-effective delivery. If you can’t provide it, they’ll turn to your competition.
4. What is the fulfillment company’s professional reputation?
It can be tempting to partner with a new and inexperienced fulfillment service that will eagerly promise you the moon. Don’t risk your own business by being a learning experience for another company. When a company has extensive experience and quality references, you can trust them to follow through on their commitments.
Your Top Choice for a Fulfillment Company
At Medallion Fulfillment & Logistics, your success is our success. Contact us today for more information.
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