How a Trusted Fulfillment Partner Can Positively Impact a Customers Experience

Ecommerce Business Owner and Fulfillment Warehouse Provider Shaking Hands.

Did you know that 90 percent of online shoppers are less likely to purchase from a retailer after a disappointing experience? That’s one of the findings from a survey conducted by Körber, a major provider of supply chain software and automation solutions.

Here are some consumer concerns revealed in Körber’s survey and how partnering with a fulfillment warehouse can help you exceed customer expectations.

1. Price is the most important factor in shipping.

Spiraling inflation and lingering effects from pandemic shutdowns continue to drive the cost of living higher. Customers don’t want the price of goods compounded by high shipping costs. A fulfillment service allows you to enjoy the benefits of preferred shipping rates that are generally not available to independent retailers.

2. What’s outside is just as important as what’s inside.

Survey participants indicated that they form an opinion of an eCommerce retailer before a shipped product is even opened. The size and shape of a container, use of sustainable materials, and overall appearance of the package all factor into their evaluation. It’s also important to note that many respondents believe that the seller, not the shipper, is responsible for poor packaging.

A fulfillment warehouse employs experienced personnel who are able to select the appropriate containers and packing materials for all shipments, regardless of size and shape. They can also assist with design and creation of custom packaging.

3. Customers value returns options.

Nearly 90 percent of survey respondents said that returns options affect their choice of retailer. Processing returns can be a hassle, but a quality fulfillment service will efficiently handle them for you, regardless of the reason.

Partner with Medallion Fulfillment & Logistics for Superior Service

Don’t take on customer concerns by yourself. Contact us to learn more about why you should partner with our fulfillment warehouse.

Shipping Issues Expected for Summer 2023

Empty Delivery Truck

Over the last few years, the global supply chain has been an indirect victim of the pandemic. Widespread shutdowns caused unprecedented interruptions in both consumer purchasing and availability of goods and materials.

Are there any lingering effects from this historic event? Our fulfillment company staff shares industry expert predictions about what to expect this summer.

Freight Rates

  • During the pandemic, logistics costs rose sharply, which was one of the elements contributing to high inflation. Over the last year, ocean freight charges have declined, with some lanes back to pre-pandemic levels.
  • Falling rates are attributed largely to a drop in consumer spending, which had risen over the last two years as importers enjoyed increased sales.
  • Carrier alliances are in a period of flux, as seen with the pending split between Maersk and MSC. Some experts believe this may be the beginning of a rate war.
  • Despite these changes, experts caution that freight rates and shipping prices have not yet leveled off.

Shipping Demand and Inventory Volumes

  • Consumer spending remains low, with more money being spent on services rather than goods.
  • Job markets and wages continue to be strong. Whether this leads to growth in spending depends on consumer sentiment in the face of recent bank failures and rising interest rates.
  • Shipping demand is beginning to creep back up as inventory levels are depleted. Import volumes saw monthly increases during spring, and this trend is expected to continue into July.
  • Labor disputes involving Local 13 of the International Longshore & Warehouse Union (ILWU) may impact traffic at the Los Angeles and Long Beach ports.

Streamline Operations With Our Fulfillment Company

Experts recommend partnering with a fulfillment warehouse to mitigate the effects of demand fluctuations and changes in shipping rates. Contact Medallion Fulfillment & Logistics for a solution to fit your specific needs.

Why Choose Medallion for Your Fulfillment Warehouse

Depiction of Two People Adding the Final Piece of The Puzzle

Partnering with a fulfillment warehouse can help your company operate more efficiently and attract more business. How can you make sure you find a dependable company that offers these services? Medallion Fulfillment and Logistics has built a strong reputation for providing outstanding services for customers throughout the U.S. Learn more about what we have to offer your company.

Coast-to-Coast Coverage

Our company offers fulfillment and logistics services to companies in all parts of the U.S., as well as Canada. Whether you have a local business or a large company with multiple locations, we have the solutions needed to help you succeed.

Customized Fulfillment Solutions

At Medallion Fulfillment and Logistics, we understand that each company has its own particular needs. That’s why we offer customized solutions. If your company needs all or most of our services, we can arrange that. If your business only needs a few specific services, we can accommodate you. Our team can help you determine which services best suit your business.

Wide Range of Fulfillment Services

We offer several fulfillment services that help companies thrive. Our team can handle credit card, online order processing, and telephone order processing. We’re also able to manage your inventory, take care of picking and packing, and handle shipping. Our other services include warehousing products, customer return processing, and integrating with many shopping cart platforms.

B2B and B2C Shipping Services

Our company offers business to consumer (B2C), business to business (B2B), and less than truckload (LTL) services for more efficient, cost-effective shipping. We use common carrier services to ship palettes or large containers to any location in the U.S. or the world.

If you need additional information on our fulfillment warehouse services, please contact Medallion Fulfillment and Logistics. We can help you decide on a fulfillment solution that’s ideal for your business.

Top 5 Reasons Your Business Needs a Fulfillment Partner

Fulfillment Warehouse Manager Working with a Small Business Owner.

As your business grows, you might find it more difficult to process and ship orders as quickly as possible. These delays can end up costing you in terms of customer satisfaction. Working with a fulfillment company can help ensure that your business continues to grow and succeed. This type of company can help your business in the following ways.

No Space Restrictions

Finding enough space to store inventory can be tough to do, especially when you have a limited amount of room. A fulfillment partner provides the space needed for your inventory, so you don’t have to take up any valuable room in your company or rent warehouse space.

Better Inventory Management

Running a successful business involves keeping close track of your inventory at all times. This can be a challenge, especially if you rely on manual methods. Fulfillment businesses can handle inventory management for you, so you’ll always be up-to-date.

Order Picking and Packing

Spending time picking the right products from your inventory to fulfill orders, then packing them up for shipment takes significant time and effort. The busier your company gets, the less time you’ll have to handle these tasks promptly. A fulfillment service can take care of these tasks for you.

Lower Costs

Working with a fulfillment business can help you reduce the amount of money your company spends on shipping, packaging material, and labor. This means you can increase your budget for other areas of your business, such as marketing.

Streamlined Process

Having a fulfillment business handle processing orders, picking and packing, and shipping leads to a more efficient, streamlined process. This results in happier customers and more business.

If you’re looking for a fulfillment company, contact Medallion Fulfillment and Logistics. At Medallion, we offer reliable fulfillment services designed to help your business thrive.

How a Fulfillment Center Can Help Your Business

Fulfillment Warehouse Worker Giving the Thumbs Up.

Handling all of the logistics involved with running a store can be time-consuming and costly for business owners. Partnering with a fulfillment warehouse can help store owners ensure that all customer orders are promptly processed, picked, and shipped. These warehouses provide the following benefits for store owners.

Reduced Costs

From packaging materials to shipping costs, business owners spend considerable money on fulfilling orders, Fulfillment warehouses offer greater leverage that can help companies reduce these costs. Since these warehouses typically handle the fulfillment process for a large number of businesses, they’re in a better position to get more competitive pricing from packaging supply vendors and shipping carriers. These savings help businesses cut down on packaging and shipping costs.

Logistics Expertise

Fulfillment warehouses specialize in handling the logistics involved with fulfilling customer orders. These warehouses can process orders, manage inventory, pack orders, and ship them out. Business owners can focus on other aspects of operating their store and leave logistics to the experts.

Improved Efficiency

Fulfillment warehouses can step in and take over when store owners have trouble keeping up with fulfilling orders. From processing orders to shipping them directly to customers, this results in better efficiency that helps boost customer satisfaction. Working with fulfillment warehouses also means that business owners don’t have to manage their own warehouse in addition to handling other business tasks.

Faster Shipping Times

Some fulfillment warehouses have multiple locations. Depending on where these locations are, these warehouses might be able to reduce shipping time to customers. Faster shipping times can give businesses a competitive edge, while also saving money on shipping costs.

If you are exploring options for a fulfillment warehouse, please contact Medallion Fulfillment and Logistics. We offer dependable fulfillment services to help your business improve efficiency and save money.