Dear Valued Partner,
As we enter the holiday shopping season it is important for all of us to recognize that the logistics business is under a lot of stress.
• Inbound stock is running behind schedule with many container ships still queued outside of L.A. and other major ports.
• Acquiring quality staffing and packaging supplies remain an issue.
• Last year our carriers sometimes restricted how many packages they would pick up per day.
Even though we are faced with these challenges, be assured we will continue to do our very best to process your incoming stock and outgoing orders in a timely manner.
However, due to the difficulties we face, we ask for your patience… especially if you are running sales that create order spikes.
Although we do not anticipate it, unforeseen spikes in our aggregate order traffic MAY lead to longer processing times and possible shipping delays if carriers enact volume restrictions.
As always we will work hard to process all orders quickly and efficiently.
We wish you all the best for the holidays,
Medallion Fulfillment & Logistics – West Coast
Sprocket Express – East Coast