What is a Pick and Pack Service?

Pick and pack worker from a fulfillment company.

Pick and Pack Fulfillment: Essential Guide for E-commerce Success

At Medallion Fulfillment & Logistics, we’ve seen firsthand how efficient pick and pack operations can make or break an e-commerce business. After processing thousands of orders daily for our clients, we understand that getting products from your warehouse shelves to your customers’ doors requires precision, speed, and expertise.

Pick and pack fulfillment forms the backbone of successful order processing. When done right, it creates satisfied customers who return again and again. When done poorly, it leads to returns, complaints, and lost revenue.

Understanding the Picking Process

The picking phase begins the moment we receive your customer’s order. Our team generates a detailed pick ticket that specifies exactly what items need to be collected, their warehouse locations (including aisle, shelf, and bin numbers), and quantities required.

We use strategic picking methods depending on your order volume and product types:

Piece picking works best for smaller operations, where our staff handles one complete order at a time. Batch picking increases efficiency by grouping similar orders together. For high-volume clients, we employ zone picking, where team members focus on specific warehouse areas, passing orders along as needed.

Each method has its place, and we select the approach that maximizes accuracy while minimizing fulfillment time for your specific business needs.

The Packing Process Explained

Once items are collected, they move to our packing department where quality control takes center stage. We inspect every order against the original pick ticket—that’s our second accuracy check. The packing team then selects appropriate shipping containers and protective materials to ensure your products arrive undamaged.

Our automated shipping software generates barcoded labels for tracking, whether we’re using UPS, FedEx, USPS, or other carriers. We track packages from the moment they leave our facility until they reach your customers.

Different Picking Methods for Maximum Efficiency

Wave picking combines the best of batch and zone strategies. Team members stay within designated warehouse zones but handle multiple orders simultaneously. This approach works particularly well for businesses with diverse product catalogs and varying order sizes.

The key is matching the picking method to your business model. High-volume, single-item orders benefit from batch picking, while complex orders with multiple SKUs often require piece picking for accuracy.

Benefits of Efficient Pick and Pack Operations

Streamlined pick and pack processes deliver measurable results. Our clients typically see 99.9% order accuracy rates, faster shipping times, and reduced operational costs. When your fulfillment company handles these complex logistics, you’re free to focus on growing your business rather than managing warehouse operations.

Efficient operations also mean better customer satisfaction. Fast, accurate order processing leads to positive reviews, repeat purchases, and word-of-mouth referrals that fuel business growth.

Partner with an Experienced Fulfillment Company

Let’s be honest selling is what you know and love. An experienced fulfillment company like Medallion offers advantages you simply can’t replicate in-house: established carrier relationships, bulk shipping discounts, advanced warehouse management systems, and staff trained specifically in pick and pack operations.

We handle everything from receiving your inventory to shipping finished orders, including returns processing and customer service support. Our multiple warehouse locations, including one near the Port of Los Angeles, enable cost-effective distribution nationwide.

Ready to Optimize Your Fulfillment?

Efficient pick and pack fulfillment isn’t just about moving products—it’s about creating exceptional customer experiences that drive business growth. Contact us today to learn how Medallion Fulfillment & Logistics can streamline your operations and reduce your shipping costs while improving customer satisfaction.

July 21, 2025July 14, 2025

What Exactly Does a Fulfillment Company Do?

Running an eCommerce business means juggling countless tasks. From managing inventory to processing orders and handling customer service, the workload can quickly become overwhelming. That’s where partnering with a fulfillment company becomes an asset for your business growth.

Understanding 3PL and Fulfillment Services

A fulfillment company, also known as a third-party logistics provider (3PL), handles the behind-the-scenes operations that keep your eCommerce store running smoothly. These providers manage everything from storing your inventory to shipping products directly to your customers’ doors.

At Medallion Fulfillment, we’ve seen how the right fulfillment partner can transform struggling businesses into thriving enterprises. Let’s explore the essential services that make this transformation possible.

Core Fulfillment Services

Inventory Storage and Warehouse Management

Professional fulfillment companies provide secure warehouse space for your products. This includes climate-controlled environments, advanced inventory tracking systems, and real-time stock level monitoring. You’ll never worry about running out of popular items or overstocking slow-moving products.

Order Processing and Pick & Pack

When customers place orders, your fulfillment company springs into action. They receive order information, locate products in the warehouse, carefully package items, and prepare them for shipping. This streamlined process ensures orders are processed quickly and accurately.

Shipping and Returns Management

Fulfillment companies maintain relationships with major carriers, often securing better shipping rates than individual businesses could negotiate. They also handle the complex process of returns, inspecting returned items and restocking those in good condition.

Specialized Services from Medallion Fulfillment

Shopping Cart Setup and Integration

Many business owners want to sell online but lack the technical expertise to set up eCommerce systems. We establish relationships with shopping carts that integrate seamlessly with our fulfillment systems, making online selling straightforward and efficient.

Customer Care and Technical Support

Beyond just shipping products, we provide comprehensive customer service support. Our team handles inquiries, resolves issues, and maintains the high service standards your customers expect.

Monthly Reorder Fulfillment Programs

For businesses with subscription models or regular repeat customers, we offer specialized monthly reorder programs. These ensure consistent delivery schedules and help maintain customer satisfaction.

Key Benefits of Outsourcing Fulfillment

Partnering with a fulfillment company saves valuable time and resources. Instead of managing warehouse operations, you can focus on growing your business, developing new products, and building customer relationships.

The scalability factor is crucial. As your business grows, your fulfillment needs will expand. A professional 3PL can adjust services, accordingly, handling increased order volumes without requiring you to invest in additional infrastructure.

Your Path to Streamlined Operations

Medallion Fulfillment offers flexible, comprehensive solutions tailored to your specific needs. Whether you’re just starting your eCommerce journey or need to optimize existing operations, we provide the expertise and infrastructure to support your success.

Ready to transform your fulfillment operations? Contact Medallion Fulfillment today to discover how our customized approach can streamline your business and enhance customer satisfaction.

July 14, 2025July 14, 2025

A Guide to Choosing the Right Fulfillment Company

Finding the right fulfillment company can transform your business operations and drive growth. As a business owner, your focus should be on what you do bestselling and growing your company. That’s where choosing the right fulfillment partner becomes crucial.

Understanding Your Fulfillment Needs

Before selecting a fulfillment company, assess your specific requirements. Consider your order volume, product types, shipping destinations, and seasonal fluctuations. Do you need specialized services like kitting, assembly, or returns processing? Understanding these needs upfront helps you find a partner that can truly support your business goals.

Your fulfillment needs will evolve as your business grows. The partner you choose should accommodate these changes without disrupting your operations.

Key Criteria for Selection

Location and Coverage

Strategic warehouse locations directly impact shipping costs and delivery times. Look for fulfillment services with facilities positioned to serve your customer base efficiently. East and West Coast coverage provides nationwide reach while keeping shipping costs manageable.

Service Offerings and Scalability

Choose a fulfillment company that offers comprehensive services beyond basic warehousing. From order processing and pick & pack to customer service and returns handling, your partner should provide end-to-end solutions. Scalability is equally important—ensure they can grow with your business.

Technology and Reporting

Modern fulfillment requires sophisticated technology. Your partner should provide real-time inventory tracking, automated order processing, and detailed reporting capabilities. This transparency allows you to manage your business effectively from anywhere.

Why Medallion Enterprises Is Your Ideal Partner

At Medallion Fulfillment & Logistics, we understand that every business is unique. Our facilities in Los Angeles, California, and Boston, Massachusetts, provide complete nationwide coverage with cost-effective shipping rates and fast turnaround times.

We offer maximum flexibility in selecting fulfillment services that meet your current needs while scaling as you grow. Our expertise serves both small startups and large businesses with equal dedication. From overseas container processing to specialized assembly services, we customize our solutions to fit your specific requirements.

The Benefits of Outsourcing Fulfillment

Partnering with an experienced fulfillment company offers significant advantages. You’ll reduce operational costs, eliminate the need for warehouse space and staff, and gain access to carrier relationships that lower shipping expenses. Most importantly, outsourcing fulfillment frees you to focus on marketing, sales, and business growth.

Our state-of-the-art technology ensures accurate order processing and complete tracking from order receipt to customer delivery. You’ll receive detailed inventory and shipping reports, enabling seamless business management from your desktop.

Making the Right Choice

Choosing the right fulfillment partner isn’t just about warehousing—it’s about finding a company that becomes an integral part of your business. At Medallion, we pride ourselves on creating true partnerships with our customers, providing personalized service that makes you feel like we’re right down the hall.

Ready to streamline your fulfillment operations? Contact Medallion Fulfillment & Logistics today to discover how our customized solutions can help your business grow while saving you time, money, and headaches.

July 7, 2025

Ecommerce Challenges: Why Small Ecommerce Businesses Need 3PL Services

Running a small ecommerce business means wearing many hats, but logistics doesn’t have to be one of them. At Medallion Fulfillment, we’ve seen firsthand how third-party logistics (3PL) services transform ecommerce challenges into thriving operations.

The Reality of Small Ecommerce Challenges

Small ecommerce businesses face unique obstacles that can make or break their success. Here’s what we see most often:

Inventory Management Nightmares

Predicting demand is tough when you’re juggling customer service, marketing, and operations. Too much inventory ties up cash flow, while stockouts mean lost sales and disappointed customers. We’ve helped businesses reduce inventory costs by 25% through better forecasting and management.

Shipping Headaches

Managing multiple carriers, negotiating rates, and handling returns becomes overwhelming fast. Small businesses often pay higher shipping rates than necessary, eating into already thin margins.

Scalability Struggles

Peak seasons and promotional campaigns can overwhelm your current setup. Without proper infrastructure, you’re forced to turn down opportunities or risk disappointing customers with delayed shipments.

How 3PL Services Solve These Problems

Advanced Inventory Management

Our warehouse management system provides real-time visibility into stock levels. You’ll know exactly what’s moving, what’s sitting, and when to reorder. This eliminates guesswork and reduces carrying costs.

Streamlined Shipping Operations

We handle everything from picking and packing to carrier selection and returns processing. Our established relationships with major carriers mean better rates and faster delivery times for your customers.

Instant Scalability

Need to handle 1,000 orders during Black Friday? No problem. Our infrastructure scales with your business, so you can focus on marketing and sales instead of logistics bottlenecks.

Cost Savings That Matter

By leveraging our volume discounts and efficient processes, most clients see 20-30% reductions in fulfillment costs. Plus, you eliminate the need for warehouse space, staff, and inventory management software.

Your Next Move

Stop letting logistics limit your growth potential. Partner with a reliable 3PL provider who understands small business challenges and has the expertise to solve them.

Ready to streamline your operations and reduce costs? Contact us for a personalized quote and discover how Medallion Fulfillment can transform your ecommerce business.

June 30, 2025

A Small Business Owners Guide to Time Management

Time Management for Small Business Owners

Running a small business can feel like juggling while riding a bike. I should know—I’ve been operating my 3PL fulfillment warehouse for over a decade. Time management isn’t just helpful; it’s essential for survival.

Understanding Where Your Time Goes

Track your activities for one week. You’ll be shocked at how much time disappears into email rabbit holes and unexpected interruptions. Use a simple time-tracking app or even a notebook. This awareness is your first step toward reclaiming control.

The 80/20 Rule in Action

Twenty percent of your activities generate 80% of your results. In my 3PL business, I discovered that client relationship management and warehouse optimization drove most of my revenue. Everything else was secondary.

Focus on your high-impact activities first. For most business owners, this means sales, strategic planning, and team development.

Calendar Blocking That Actually Works

Block your calendar like your business depends on it—because it does. I dedicate Monday mornings to warehouse operations review, Tuesday afternoons to client calls, and Friday mornings to strategic planning.

Color-code your blocks: red for urgent tasks, blue for client work, green for business development. This visual system helps you maintain balance and spot potential problems before they explode.

Smart Delegation and Outsourcing

You can’t do everything yourself. I learned this the hard way when I tried to handle every aspect of my fulfillment warehouse operations. Now I delegate inventory management to my team lead and outsource accounting to professionals.

Consider which tasks drain your energy without adding significant value. Administrative work, data entry, and routine customer service inquiries are perfect candidates for delegation.

Technology Tools That Don’t Overwhelm

Skip the fancy systems initially. Start with three essential tools: a calendar app, a task manager, and a communication platform. I use Google Calendar, and Slack. Simple, effective, and my team actually uses them.

Avoiding Time Traps

Meetings kill productivity. Before scheduling any meeting, ask: “Could this be an email?” If yes, send the email. When meetings are necessary, set clear agendas and time limits.

Social media checking becomes addictive fast. Set specific times for business-related social media activities and stick to them.

Maintaining Your Sanity

Burnout destroys good decision-making. Set boundaries between work and personal time. I stop checking business emails after 7 PM and take Sundays completely off. My 3PL runs better when I’m rested and focused.

Your Next Steps

Start small. Pick one strategy from this article and implement it this week. Track your results and adjust as needed.

Running a successful business requires systems, not just hustle. If inventory management and order fulfillment are consuming too much of your valuable time, explore 3PL fulfillment services that can handle these operations while you focus on growing your business.

Time is your most precious resource. Invest it wisely.