The Ins and Outs of an eCommerce Fulfillment Company Part 1

With a big increase in online sales, businesses are depending more and more on eCommerce fulfillment companies to handle their orders. From picking and packing to shipping and delivering merchandise, the fulfillment process is a large part of a store’s success. Find out more about what an eCommerce fulfillment company does and how it can help your business thrive.

What Does eCommerce Fulfillment Mean?

Fulfillment includes the processes involved in fulfilling customer orders, from picking items from warehouse shelves to delivering them to customers’ doors. Ecommerce fulfillment also includes packaging, inventory management, transportation logistics for delivery, and more.

eCommerce Fulfillment Procedures

Several procedures are involved the eCommerce fulfillment process, with the main goal being to ensure customer satisfaction. These procedures include all of the following:

1. Managing inventory for eCommerce businesses involves ordering products and storing them to help ensure that companies have enough merchandise on hand to fulfill orders promptly.
2. Storing products in a warehouse is a service many eCommerce businesses rely on fulfillment warehouses for as this allows the ecommerce company to focus on selling rather than inventory.
3. Receiving orders for companies after acquiring customer orders; eCommerce fulfillment companies can process the orders and prepare them for shipping.
4. Packaging products for shipping procedures involve getting products ready to ship to customers in protective packaging, branded packaging, or a combination of both.
5. Shipping products to customers is one of the most important procedures in eCommerce fulfillment. Shipping products to customers as quickly as possible and minimizing delays helps ensure customer satisfaction.
6. Handling returns involves handling products that customers return to businesses, such as preparing them for reshipment or resale.

If you need a dependable fulfillment company to help your business, contact Medallion Fulfillment and Logistics. Our solutions ensure that customers receive their purchased items as efficiently and quickly as possible.