Why a Fulfillment Partner is Crucial to Retail Success in an Omnichannel World

Omnichannel Fulfillment Partner

From demands for fast shipping times to the ease of online shopping, finding ways to streamline these different processes is essential for retailers. Omnichannel fulfillment offers an effective approach. This involves integrating different processes to ensure prompt order processing, picking, packing, and shipping. Find out why a fulfillment partner is an important part of achieving success in today’s retail environment.

What Is Omnichannel Fulfillment?

Omnichannel fulfillment is taking the retail world by storm. This involves optimizing the fulfillment process through seamless integration. Rather than having inventory management, order processing, and other processes handled separately, omnichannel fulfillment combines them into one smooth system. This approach is considered a key part of ensuring success as a retailer as more consumers turn to online shopping and expect quick delivery windows.

How Can a Fulfillment Partner Help?

Working with a fulfillment partner can make it easier for your retail business to ensure that different processes are handled as efficiently as possible. Fulfillment warehouses can take care of multiple processes, such as processing orders, picking and packing merchandise, managing inventory, and shipping products to consumers. This approach takes all of these tasks off your hands, so you can focus on other parts of your retail business.

A fulfillment partner can also help your business offer more options as part of omnichannel fulfillment. Consumers expect to have options when purchasing products. Some prefer having items shipped to them, while others prefer curbside pickup. Fulfillment partners can ensure that your customers have different options to choose from, such as having items shipped from your store or purchasing products online and picking them up.

If you’re exploring fulfillment warehouse options, contact the experts at Medallion Fulfillment and Logistics. We can provide more information on our services to help your business make the most of omnichannel fulfillment.

Steps to Choosing The Right Fulfillment Partner for Your Business

An Image of a Path to Success and Failure.

In both your personal and professional life, choosing the right partner is a serious decision with far-reaching effects. When you’re ready to pick a fulfillment company, follow these steps to make an informed choice.

1. Does the company meet your needs?

Most fulfillment companies, anxious to secure your business, will assure you that they can meet your needs, even without knowing what they are. Don’t take their word for it. Do some due diligence and ask questions that reveal the company’s capabilities and limitations:

  • Can they provide support across all your sales channels?
  • Is the company active within your industry?
  • Do they make use of the latest high-tech tools, or are they lagging behind the times?

2. Can the company scale along with you?

It’s inconvenient and disruptive (not in a good way!) when you have to find a new fulfillment service because your business has outgrown the capabilities of the current one. Look for a fulfillment partner that can scale with you over the long term, as well as during seasonal fluctuations.

3. Does the company offer a full range of shipping solutions?

Shipping can make or break an eCommerce company. Consumers have become accustomed to timely and cost-effective delivery. If you can’t provide it, they’ll turn to your competition.

4. What is the fulfillment company’s professional reputation?

It can be tempting to partner with a new and inexperienced fulfillment service that will eagerly promise you the moon. Don’t risk your own business by being a learning experience for another company. When a company has extensive experience and quality references, you can trust them to follow through on their commitments.

Your Top Choice for a Fulfillment Company

At Medallion Fulfillment & Logistics, your success is our success. Contact us today for more information.

How a Trusted Fulfillment Partner Can Positively Impact a Customers Experience

Ecommerce Business Owner and Fulfillment Warehouse Provider Shaking Hands.

Did you know that 90 percent of online shoppers are less likely to purchase from a retailer after a disappointing experience? That’s one of the findings from a survey conducted by Körber, a major provider of supply chain software and automation solutions.

Here are some consumer concerns revealed in Körber’s survey and how partnering with a fulfillment warehouse can help you exceed customer expectations.

1. Price is the most important factor in shipping.

Spiraling inflation and lingering effects from pandemic shutdowns continue to drive the cost of living higher. Customers don’t want the price of goods compounded by high shipping costs. A fulfillment service allows you to enjoy the benefits of preferred shipping rates that are generally not available to independent retailers.

2. What’s outside is just as important as what’s inside.

Survey participants indicated that they form an opinion of an eCommerce retailer before a shipped product is even opened. The size and shape of a container, use of sustainable materials, and overall appearance of the package all factor into their evaluation. It’s also important to note that many respondents believe that the seller, not the shipper, is responsible for poor packaging.

A fulfillment warehouse employs experienced personnel who are able to select the appropriate containers and packing materials for all shipments, regardless of size and shape. They can also assist with design and creation of custom packaging.

3. Customers value returns options.

Nearly 90 percent of survey respondents said that returns options affect their choice of retailer. Processing returns can be a hassle, but a quality fulfillment service will efficiently handle them for you, regardless of the reason.

Partner with Medallion Fulfillment & Logistics for Superior Service

Don’t take on customer concerns by yourself. Contact us to learn more about why you should partner with our fulfillment warehouse.

Why Choose Medallion for Your Fulfillment Warehouse

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Partnering with a fulfillment warehouse can help your company operate more efficiently and attract more business. How can you make sure you find a dependable company that offers these services? Medallion Fulfillment and Logistics has built a strong reputation for providing outstanding services for customers throughout the U.S. Learn more about what we have to offer your company.

Coast-to-Coast Coverage

Our company offers fulfillment and logistics services to companies in all parts of the U.S., as well as Canada. Whether you have a local business or a large company with multiple locations, we have the solutions needed to help you succeed.

Customized Fulfillment Solutions

At Medallion Fulfillment and Logistics, we understand that each company has its own particular needs. That’s why we offer customized solutions. If your company needs all or most of our services, we can arrange that. If your business only needs a few specific services, we can accommodate you. Our team can help you determine which services best suit your business.

Wide Range of Fulfillment Services

We offer several fulfillment services that help companies thrive. Our team can handle credit card, online order processing, and telephone order processing. We’re also able to manage your inventory, take care of picking and packing, and handle shipping. Our other services include warehousing products, customer return processing, and integrating with many shopping cart platforms.

B2B and B2C Shipping Services

Our company offers business to consumer (B2C), business to business (B2B), and less than truckload (LTL) services for more efficient, cost-effective shipping. We use common carrier services to ship palettes or large containers to any location in the U.S. or the world.

If you need additional information on our fulfillment warehouse services, please contact Medallion Fulfillment and Logistics. We can help you decide on a fulfillment solution that’s ideal for your business.