5 Reasons Your eCommerce Business Needs a E-Mail Marketing Strategy

eCommerce Email Marketing from a Fulfillment Company

Texting may be the trendy way to communicate, but don’t discount the continued value of email. Our fulfillment company experts share five important reasons why email should still be part of your eCommerce marketing strategy.

1. Promote brand awareness.

Even if a shopper isn’t ready to buy now, you want your eCommerce business to be the first place they think of when they are. When you stay in touch with consumers consistently, whether or not they’re purchasing, they’ll come to see you as dependable and trustworthy.

2. Boost website traffic.

Special events, such as new products and sales promotions, are exciting ways to bring shoppers to your website. Email marketing is an efficient way to alert consumer and trigger their curiosity to learn more.

3. Increase customer engagement.

With the intense competition in the eCommerce marketplace, you can’t afford to sit by passively and hope that shoppers stumble onto your website. Be proactive with regular email campaigns that result in feedback, which in turn provides metrics allowing you to further refine your marketing plan.

4. Diversify marketing channels.

We all know the wisdom of the saying, “Don’t put all your eggs in one basket.” If the scope of your marketing program is too narrow, your eCommerce business is more vulnerable to fluctuations. A well-crafted email campaign broadens your customer base for more consistent sales.

5. Maximize profit margin.

As an eCommerce retailer, you have to be particularly mindful of return on investment. Email marketing is a cost-effective way to maximize sales with minimum expense.

Are You Ready to Partner with a Fulfillment Company?

Medallion Fulfillment & Logistics offers advertising and media resources and other value-added services to help with all aspects of your eCommerce business. Contact us to learn more about our first-rate fulfillment company.

How Can I Use AI for My Ecommerce Store?

Businessman touching the brain working of Artificial Intelligence (AI) Automation, Predictive analytics, Customer service AI-powered chatbot, analyze customer data, business and technology

Here are our tips for using AI for eCommerce. The use of artificial intelligence (AI) has been making headlines in recent months. While you might think it’s meant more for computer experts, any kind of business can use AI. In fact, combining AI usage with other services, such as a fulfillment warehouse, can help businesses exceed customer expectations. From email automation to chatbots, learn more about how AI for ecommerce can help your online business succeed.

Virtual Personal Assistants and Chatbots

AI tools can offer a convenient way for customers to get assistance while visiting your online store. Chatbots have been in use for many years. This tool can answer questions or give other information while interacting with customers.

Virtual personal assistants provide a more sophisticated way for customers to get help while doing business with your online store. These AI tools help ensure that customers can get assistance around the clock if needed.

Personalized Communication

Chatbots and virtual personal assistants aren’t the only AI tools you can use to personalize customers’ experience with your business. You can use AI to create personalized automated emails for your customers.

Personalization tools can also recommend products to customers based on past shopping experience and other factors. These kinds of tools can help customers feel more welcome in your online store.

Advanced Search Options

When considering AI for ecommerce, keep in mind AI technology allows online store owners to offer highly personalized search results to customers. These tools pull up search results that are more relevant for customers based on their interests. Providing personalized search results with AI technology can encourage customers to keep coming back to your online store for repeat business.

The Top Solution for Massachusetts & California Fulfillment Services

Your need for effective Massachusetts and California fulfillment services doesn’t end after a sale. Medallion’s comprehensive programs are specifically designed to accommodate the ebbs and flows of your company.

Our robust Amazon replenishment warehousing services meet all of Amazon’s standards at a cost-effective price point. Contact us for more information.

Make sure to subscribe to our blog posts to learn more tips like this post on using AI for ecommerce.

How Our Warehouse Management System Improves Customer Service

Woman Utilizing a Warehouse Management System

In today’s ultra-competitive marketplace, elite customer service makes your eCommerce company stand out above all the rest. Find out how the warehouse management system from our full-service fulfillment company can be the secret weapon in your arsenal.

Benefits of a Warehouse Management System

1. Carry a balanced inventory.

Do you sometimes find that your investment is tied up in slow-moving items? Maybe you have disappointed customers who discover that the item they want is out of stock. Our WMS lightens your load by tracking the best-selling products and making sure your digital storefront displays an accurate inventory.

2. Fill orders quickly and effectively.

Gone are the days of, “Allow 3-4 weeks for delivery.” Today’s sophisticated consumers don’t want to wait, and if you can’t provide prompt delivery, they’ll move on to someone who can. With our WMS, orders can be processed faster with fewer bottlenecks and errors. This also dovetails with having a balanced inventory, which is essential for rapid order fulfillment.

3. Deliver the right products in pristine condition.

No matter how well you manage the rest of your operations, the job doesn’t end once the parcel lands on a customer’s doorstep. Few things will anger shoppers more than opening an eagerly-awaited package to find a broken or damaged item or the wrong product altogether.

This scenario is damaging enough with a regular customer, but if it’s a new buyer, you’re not likely to get a second chance to make a good first impression. Our WMS covers inventory control and supply chain to make sure all segments mesh smoothly.

Our Fulfillment Company Services Let You Focus on Selling

Don’t let your valuable time get eaten up dealing with the nuts and bolts of order fulfillment. Contact us at Medallion Fulfillment & Logistics to learn more.

The Ins and Outs of an eCommerce Fulfillment Company Part 2

eCommerce Fulfillment Warehouse Workers Packing the Delivery Truck.

Now that you know the tasks that an eCommerce fulfillment company handles, it’s time to focus on how this is done. Companies can approach fulfillment in different ways, with the overall goal being to fulfill orders quickly and efficiently. From handling everything in house to working with a fulfillment warehouse, these are a few strategies companies might use.

Staying In House

This strategy involves keeping all fulfillment tasks in house rather than working with any third-party fulfillment companies. Businesses with a smaller volume might find this option suitable, especially if it helps them save money. However, companies with a large volume of orders might find in-house fulfillment a challenge.

Using Dropshipping

An eCommerce company that dropships can save money on startup costs. This option involves having orders sent to a manufacturer or supplier who handles picking, packing, and shipping. Companies who use dropshipping only pay for merchandise that customers purchase, which can keep costs down. However, they need to make sure the manufacturers or suppliers who handle picking, packing, and shipping are reliable and efficient to ensure customer satisfaction.

Using Third-Party Logistics

Third-party logistics (3PL) involves having another company handle all fulfillment tasks, as well as supply chain management. This includes storing inventory, shipping orders, receiving merchandise, and more. This option is a good choice for eCommerce companies that have a large volume of orders to fulfill. Using a 3PL company means that businesses don’t have to find their own space to store merchandise or worry about making sure orders are shipped promptly. Instead, they can focus on other aspects of their eCommerce business to help it succeed.

If you’re searching for a dependable fulfillment warehouse, contact Medallion Fulfillment and Logistics. We can help ensure that your orders are fulfilled promptly to increase customer satisfaction.

5 Tips on How to Create Engaging Product Descriptions That Sell

Image of someone shopping on their phone.

When you’re looking for ways to increase business, focusing on product descriptions can pay off. It’s not enough to simply list the product name and its features. These descriptions should entice customers to learn more about your products and make a purchase. Combining effective product descriptions with other business-boosting steps, such as partnering with a fulfillment warehouse for faster processing and shipping, can help your online store thrive.

Zoom in On Your Targeted Audience

General product descriptions might seem like a good way to reach a wider audience. However, these generic descriptions aren’t likely to appeal to many buyers overall. Focus on your target audience for each product description instead. Doing this gives you a much higher chance of appealing to prospective buyers.

Go Big on Benefits

Customers want to know why they should buy your products or how your products might help them. Rather than including a list of technical features, focus on the benefits your products provide. These benefits can persuade customers to find out more about your products and consider purchasing them.

Don’t Skimp on Details

Descriptions that use general phrases to describe products aren’t doing much to grab customers’ attention. Include specific details about your products to help customers learn more about them.

Share Glowing Reviews

Including reviews in your product descriptions can show other customers how popular your products are. Share images or quotes from reviews in your descriptions.

Format Product Descriptions with Care

Good product descriptions don’t just involve using the right words. The way these descriptions are formatted can also make them more or less effective. Create product descriptions that are easy to read. Use bullet points, white space, high-quality images, and larger font sizes.

Looking for the right fulfillment warehouse to partner with? Contact Medallion Fulfillment and Logistics for more information.