Selecting Your Fulfillment Center

Fulfillment Center Worker Packing Orders

Running an e-commerce shop comes with its fair share of challenges. From finding the right products to managing an influx of customer orders, there’s always something demanding your attention. One of the most critical decisions you’ll make as your business grows is choosing the right fulfillment center to partner with. With years of experience managing fulfillment operations, I can tell you firsthand that the right choice can significantly affect your efficiency, reputation, and bottom line.

Here’s what you need to consider when selecting a fulfillment center for your small e-commerce business.

1. Location Matters

Proximity to your customer base is crucial. A well-placed fulfillment center ensures faster delivery times and reduced shipping costs. For example, if most of your customers are located on the West Coast, choosing a center near that region will shorten transit times and save you money on shipping. Here at Medallion, we even offer multiple fulfillment center locations on the East and West Coast for maximum coverage.

2. Services Beyond Shipping

A good fulfillment center isn’t just a warehouse. Look for one that offers a range of services, such as:

These services help streamline your operations and provide a professional touch to your customer experience.

3. Scalability for Future Growth

Your needs today might not be the same six months or a year from now. Partner with a fulfillment center that can scale alongside your growth. Whether you need to add new products, handle seasonal spikes, or manage international shipping down the line, the right center will have the capacity and flexibility to grow with your business.

4. Strong Communication & Support

Clear and reliable communication is essential in this partnership. Does the fulfillment center provide a dedicated account manager? How responsive is their customer service team? A center that prioritizes smooth communication will ensure any questions or concerns are handled quickly, so you can focus on running your business.

5. Multiple Shipping Options

With shipping expectations at an all-time high, offering flexible options is a must. Make sure your fulfillment partner can support various shipping methods, including standard, expedited, and international. Ask about their relationships with carriers, as discounts and efficient routing can result in significant cost savings for you.

6. Reputation & Client Testimonials

Lastly, do your research. Look for reviews, testimonials, or case studies from other businesses that partner with the fulfillment center. A strong reputation for reliability and accuracy will give you confidence that your orders are in good hands.

Final Thoughts

Choosing a fulfillment center isn’t just about logistics; it’s about enhancing your customer experience and supporting the growth of your business. Take the time to assess your current needs, think about your future goals, and seek a partner that aligns with your vision.

Remember, a strong fulfillment partner allows you to focus on what you do best while keeping your customers happy. Make the smart choice, and your e-commerce business will be set up for long-term success.

Contact your trusted local fulfillment center Medallion Fulfillment.

Self Fulfilling: Ecommerce Fulfillment Limitations and How to Grow

Ecommerce Fulfillment Center worker picking a fulfillment service order.

How Fulfilling Your Own Ecommerce Orders Can Limit Growth

Fulfilling your own ecommerce orders might seem like a cost-effective way to manage your business initially. After all, when your business is just starting out, keeping things in-house feels manageable and gives you control. However, as your business grows, this DIY approach can become a serious bottleneck, limiting your ability to scale effectively.

At Medallion Fulfillment, we’ve worked alongside countless ecommerce business owners who have faced this challenge. Here are the key reasons why taking order fulfillment into your own hands can slow your business’s growth.

1. It’s Time-Consuming

Every second you spend packing boxes, managing inventory, and coordinating shipping is time taken away from activities that actually grow your business. Tasks like marketing, crafting new product lines, and building customer relationships are vital to your long-term success. Order fulfillment eats into this crucial time, leaving little room to focus on scaling your business.

2. It’s Not Scalable

What works when you have ten orders a week can quickly become overwhelming when your business starts receiving hundreds of orders daily. Suddenly, your home warehouse or rented storage unit no longer has the capacity, and your shipping process becomes tangled with delays and inefficiency. Scaling a business requires adaptable systems, and in-house fulfillment is rarely equipped to handle the needs of a booming ecommerce operation.

3. It’s Costly in the Long Run

DIY fulfillment might save money when your order volume is low, but as your business grows, costs can balloon. Renting storage space, hiring staff, and buying packing supplies can add up quickly. Factor in higher shipping fees from lack of carrier partnerships, and the actual cost of in-house fulfillment might be higher than you realize.

Additionally, mistakes like shipping the wrong items or delayed deliveries not only cost money but chip away at customer trust, which is far more expensive to rebuild.

4. It Stretches Resources Thin

Ecommerce businesses often thrive on innovation, creativity, and customer engagement. Handling fulfillment drains your resources, leaving little room to invest in areas essential to growth. Whether it’s building a stronger marketing strategy or expanding into new product categories, your focus shifts away from these priorities when you’re knee-deep in tape and shipping labels.

The Solution? Partner with a Fulfillment Center

Ecommerce fulfillment centers like Medallion Fulfillment specialize in streamlining order fulfillment, inventory management, and shipping. By outsourcing fulfillment to an experienced partner, you’ll gain back your time, minimize costs, and unlock the ability to scale––without worrying about the logistics.

Here’s what we offer to help your ecommerce business thrive:

  • Expert Inventory Management: Know exactly how much stock you have at all times.
  • Faster Shipping: We’ve built carrier relationships that keep shipping costs low and delivery times fast.
  • Tasting Notes of Customer Satisfaction (Exclusive Deals): From next-day delivery services to personalized packaging, our services drive repeat orders.

Growing a business is challenging enough without being weighed down by fulfillment tasks. At Medallion Fulfillment, we’re here to remove that burden and help you focus on what you do best––growing your brand.

Contact Medallion Fulfillment today to discover how we can help your ecommerce business scale with ease.

Shared Vision and Alignment in Family-Owned Fulfillment Centers

Fulfillment center partners checking on merchandise

In the heart of every successful family business lies a powerful core of shared values and vision. At Medallion Fulfillment & Logistics, we understand deeply how seminal these elements are—not just for our operations but for all family enterprises engaging in the realm of warehousing and fulfillment services 

Our ethos is built around being customer-centric, business-friendly, honest, and maintaining integrity—all underscored by our commitment to fair pricing and flexibility. This isn’t just a business model; it’s a legacy we’re creating, aiming to support startups, small to medium-sized businesses, and e-commerce stores in navigating the complexities of fulfillment with ease and reliability. 

Located strategically near the Port of Los Angeles in California and in Boston, Massachusetts, we are perfectly positioned to cater to a wide array of logistics needs, whether it’s overseas shipping, receiving, fulfillment services, or warehousing. Our proximity to these significant hubs enhances our ability to offer tailored logistics solutions, making the daunting seem manageable. 

But beyond the services and locations, what truly sets a family business apart is its shared vision and alignment. In a family-owned enterprise, these shared values create a cohesive unit that operates with unmatched dedication and unity of purpose. This synergy allows us to meet your specific needs with innovative solutions, ensuring we integrate our services as seamlessly as possible into your business environment. Our versatile approach—honed through years of working closely with a diverse customer base—ensures that we can offer maximum flexibility in managing your fulfillment outsourcing requirements. 

The collaboration within Medallion Fulfillment & Logistics exemplifies how a shared vision can drive a family business toward unparalleled success. It fosters an environment where creativity and innovation thrive, leading to the development of state-of-the-art technology designed around our customers’ needs. 

Our commitment to you extends beyond transactions; we aim to be a part of your business growth, guiding you through the fulfillment process with a shared understanding and common goal. With Medallion Fulfillment & Logistics, you join a family that values your success as much as our own. 

Ready to increase the efficiency of your fulfillment process? Book a consultation with us today to discuss how we can assist with your fulfillment needs, streamlining your operations so you can focus on what you do best, growing your business.

Visit us at https://www.medallionenterprises.com and become part of a community that values excellence, trust, and a shared vision for the future. 

Shipping Issues Expected for Summer 2023

Empty Delivery Truck

Over the last few years, the global supply chain has been an indirect victim of the pandemic. Widespread shutdowns caused unprecedented interruptions in both consumer purchasing and availability of goods and materials.

Are there any lingering effects from this historic event? Our fulfillment company staff shares industry expert predictions about what to expect this summer.

Freight Rates

  • During the pandemic, logistics costs rose sharply, which was one of the elements contributing to high inflation. Over the last year, ocean freight charges have declined, with some lanes back to pre-pandemic levels.
  • Falling rates are attributed largely to a drop in consumer spending, which had risen over the last two years as importers enjoyed increased sales.
  • Carrier alliances are in a period of flux, as seen with the pending split between Maersk and MSC. Some experts believe this may be the beginning of a rate war.
  • Despite these changes, experts caution that freight rates and shipping prices have not yet leveled off.

Shipping Demand and Inventory Volumes

  • Consumer spending remains low, with more money being spent on services rather than goods.
  • Job markets and wages continue to be strong. Whether this leads to growth in spending depends on consumer sentiment in the face of recent bank failures and rising interest rates.
  • Shipping demand is beginning to creep back up as inventory levels are depleted. Import volumes saw monthly increases during spring, and this trend is expected to continue into July.
  • Labor disputes involving Local 13 of the International Longshore & Warehouse Union (ILWU) may impact traffic at the Los Angeles and Long Beach ports.

Streamline Operations With Our Fulfillment Company

Experts recommend partnering with a fulfillment warehouse to mitigate the effects of demand fluctuations and changes in shipping rates. Contact Medallion Fulfillment & Logistics for a solution to fit your specific needs.